If an item is out of stock or we haven't got enough stock to fulfill your order please contact us, as all our items can be restocked quickly. We also have a huge range of earrings including Plain Hearts, Circles, Flowers, Stars etc, please send me a message and I can provide a pricelist for the other designs. 

****How To Order  

You can leave your required necklace style and text box provided on the listing or go to your 'purchase history' then select the 'contact seller' option once your order has been placed. Please make sure you provide the full text and spell check it, as we will copy and paste it onto the card. You can have any text on the backing card and mix and match designs.

The size of the name and initial may vary depending on the length of name provided. 

ITEM DETAILS - 925 Sterling Silver

Chain Length 45cm, 1mm thickness

A – Teardrop - 5 mm x 10 mm,  1 Stone in a Handmade Bezel Setting
B – Hexagon - 10 mm x 10 mm. 2 stones in a Wax Setting
C – Star - 8 mm x 8 mm, 15 stones in a wax setting
D – Circle - 10.5 mm x 10.5 mm, 11 stones in a was setting E - Heart - 10 mm x 9 mm,  12 Stones

Our 925 Sterling Silver necklaces are perfect for everyday wear and are super light and comfortable to wear. They would make a great gift for Birthdays, Anniversaries, Valentines, Mother’s Day and Christmas or a lovely gift for your Bridesmaid, Maid of Honour or Flower Girl…. Or you may not have an occasion and just want to treat a loved one to an extra special gift. The packing card is made out of high-quality card and fixed to a foam back, we use a professional printer to produce the design, everything is done in house meaning they can be personalised to your unique needs.

If you have requested a personalised backing card, please can you send the requested information at time of purchase so that your order is not delayed. You can add your chosen text in the box provided or send us a message through the contact seller option. If the information is not provided at time of purchase this may delay your dispatch date.

Colours
 
Please note colours may vary - this is due to all computer monitors and phones displaying colours differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual colour may vary slightly in real life.

Aftercare for Sterling Silver jewellery

Any Sterling Silver jewellery can tarnish over time, to keep your jewellery looking like new we would suggest you keep it in the gift box when you are not using it. If your item becomes tarnished, you can use a silver cleaning cloth to gently polish it. We would also suggest removing your jewellery before you come into contact with water and before bed.

Cancellations, Returns and Refunds

We will try to accommodate cancellations before an item is dispatched but if your product is personalised and has already been made we cannot refund the item.

We will copy and paste your chosen text from your email onto the backing card, therefore we cannot be held accountable for any mistakes made by you.

In the unlikely event you are unhappy with your finished product please contact us, if we feel a refund is justified, refunds will only be provided once the product is returned to us in a resalable condition. The buyer is responsible for the return postage and we recommend sending via a signed for service.

We can post items out in time for certain dates but cannot guarantee that Royal Mail will deliver it in time and cannot accept refunds if Royal Mail are late or lose your item. As per Royal Mail guidelines replacements will be sent 10 workings days after expected delivery date.