1. If you have any problems within warranty after purchasing the product, please contact us in time. We will provide free replacement.
2. If the items you purchased are damaged or lost, please contact us in time. After you return the product to the address provided by our customer service team, we can send you a new item free of charge (we will reimburse you the return shipping cost).
Simply contact us within 30 days to be guided through getting a refund.
In case of change of mind, returned items must be in resalable condition and returned in their original packaging with all accessories. Please note that we may not be able to cancel an order if it is already in transit until it arrives.
Please do not return the product prior to getting instruction from our customer service to avoid the risk that your returned item is not identifiable.
1. If you have any questions, please do not hesitate to contact us, we will reply you as soon as possible.
2. If not any response within 24 hours, please check the spam of mail box or kindly re-send it to us.
Working time, 9:00~18:00(GMT+8) , Monday to Friday.
(Emails received on weekends would be responded on Monday.)
1.Very appreciated for your support. I hope you are happy with your purchase.
2.We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.
3.We request that you contact us immediately BEFORE you give us or feedback, so that we can satisfactorily address your concerns.
4.If you have any problem, please feel free to contact us via ebay message, we will reply your email within 24 hours (except weekends and holidays). We will do our best to solve your problem as soon as possible.