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Import, Duties, and Tax Policy |
INTERNATIONAL CUSTOMERS ARE
RESPONSIBLE FOR ALL IMPORT/CUSTOMS/LOCAL TAX FEES THAT MAY BE INCURRED UPON
RECEIPT YOUR PACKAGE. International orders are subject to country’s
import fees, duties, taxes, and/or brokerage fees. These bills are charged by
your home government according to the established regulation and charged by
your local postal carrier. Payments are usually due upon receipt, accordance
to your local import and postal regulation. ATTENTION TO BUYER FROM BRAZIL
& AUSTRALIA: You need to input tax number upon the checkout to
avoid any delay in custom clearance. NOTE FOR EXPRESS SHIPPING ONLY: For
several areas in certain countries that are included in DHL remote areas, we
will charge more for that according to DHL regulations (please see the list
of DHL remote areas in your country). |
Shipping |
International Orders are shipped via DHL
Ecommerce (DHL Global Mail) and USPS. This offers tracking and approximately
14-25 days in transit. Express shipment service available is also
available via DHL Express. Please email or message us if you want to upgrade
your shipping method. Please note: · Some
item may delay if held by customs for additional inspection · Delivery
time depends on the product and the distance to its destination · Order
will be processed after we receive the payment, and we will process it in 10-14
business days (Jakarta’s Timezone). · Your
address must include a contact phone number. This is very important since
shipping companies require it. Any shipping address without a valid phone
number will lead to shipment. · We will
try our best to make sure the products shipped to our customers are in good
quality. ATTENTION EXPRESS SERVICE ONLY: For
several areas in certain countries that are included in DHL remote areas, we
will charge more for that according to DHL regulations (please see the list
of DHL remote areas in your country) ATTENTION TO BUYER FROM MEXICO,
BERMUDA, PORTUGAL, RUSSIA, URUGUAY, PERU, ISRAEL, POLAND, CYPRUS, CHILE,
GREECE, MALTA, SOUTH AFRICA, BRAZIL, ARGENTINA, NORTH AMERICA & SOUTH
AMERICA. There
will be a longer delivery time frame for your order. It may take
approximately 30-35 business days due to multiple transit times. |