These halters are hand made by us on a commercial sewing machine.  Why is that a big deal!! On a smaller machine they will work loose in days. China made on machines where every stitch looks perfect is also not reliable. I am not just a person who sells hand made products on Ebay. I grew up on a working cattle farm and I can tell you there is not a lot I don't know about handling cattle. I know I don't want cheap junk on their heads when I am handling them. As extra we had a padding placed to help make it comfortable as possible  We are proud Ebay and Paypal will stand by you while you deal with them. They should. I however have always had the policy that the deal is not finished until you are happy. We are happy to ship International and thank all our friends especially in Australia where we have shipped many cow halters