1. Only ways of making the payment to us via eBay is by Credit or Debit card and PayPal.
2. We are not able to provide a VAT invoice prior to delivery. Once your delivery has taken place please feel free to contact us directly and we will be happy to process your request.
1. We aim to process your order within 2 working days once we receive clear payment confirmation. If for any reason you wish to cancel the order please use guidance from eBay or contact us director ASAP.
2. Tracking details (if available) for your item will be available or email to you once the item has been dispatch.
3. Before confirmation an order please ensure your delivery, address is correct and contact number. We are unable to change this address for your own safety once the order has been placed.
4.Our Standard delivery to UK Mainland postcodes excludes Northern Ireland & Scottish Highlands.
5. Specific delivery arrangements can be made at additional cost by contacting us before placing an order.
6. In unforeseen circumstances if there are delays to your shipment, although we will try to inform you in time but hold no obligation towards any direct or indirect loss that may occur.
1. If any item is found to be missing parts or damaged please contact us via the "Contact Seller" option within 14 days of delivery so that we can provide you with the details on how to resolve your issue.
2. You can return unused items to us by contacting us within 30 days of delivery. Please contact us using the “contact seller” option for important information, before attempting to return the goods.
3. Please note that for all returns deemed unsuitable, we are not responsible for the return shipping and are unable to refund this cost.
4. Please do not ship any goods to any address without our authorisation as it might lead to you not receiving your refund. [Please do not initiate a return without our authorisation as this could result in a delay in issuing your refund.
1.We want you to be satisfied with your purchase. However, if you have any issues regarding your order, we have a dedicated customer service centre who will be delighted to help and resolve any issues that may arise.
2.We strive for 100% customer satisfaction at all times. If you are not satisfied with your purchase or experience with our company, please do not hesitate to contact us. We will do our best to resolve this for you.
3.Please check Business seller information or email through the eBay messaging system. You will need to select the "contact the seller" option (found on your eBay Order). We aim to respond within 24 hours.
4.Our office opening hours are Monday to Friday, 9 am to 5 pm.
5.Please be aware, due to the current pandemic, there is a limited service for our manned phone lines. Our communication through email, however, remains the same and our response time is 24 hours.
1. Only ways of making the payment to us via eBay is by Credit or Debit card and PayPal.
2. We are not able to provide a VAT invoice prior to delivery. Once your delivery has taken place please feel free to contact us directly and we will be happy to process your request.
1. We aim to process your order within 2 working days once we receive clear payment confirmation. If for any reason you wish to cancel the order please use guidance from eBay or contact us director ASAP.
2. Tracking details (if available) for your item will be available or email to you once the item has been dispatch.
3. Before confirmation an order please ensure your delivery, address is correct and contact number. We are unable to change this address for your own safety once the order has been placed.
4.Our Standard delivery to UK Mainland postcodes excludes Northern Ireland & Scottish Highlands.
5. Specific delivery arrangements can be made at additional cost by contacting us before placing an order.
6. In unforeseen circumstances if there are delays to your shipment, although we will try to inform you in time but hold no obligation towards any direct or indirect loss that may occur.
1. If any item is found to be missing parts or damaged please contact us via the "Contact Seller" option within 14 days of delivery so that we can provide you with the details on how to resolve your issue.
2. You can return unused items to us by contacting us within 30 days of delivery. Please contact us using the “contact seller” option for important information, before attempting to return the goods.
3. Please note that for all returns deemed unsuitable, we are not responsible for the return shipping and are unable to refund this cost.
4. Please do not ship any goods to any address without our authorisation as it might lead to you not receiving your refund. [Please do not initiate a return without our authorisation as this could result in a delay in issuing your refund.
1.We want you to be satisfied with your purchase. However, if you have any issues regarding your order, we have a dedicated customer service centre who will be delighted to help and resolve any issues that may arise.
2.We strive for 100% customer satisfaction at all times. If you are not satisfied with your purchase or experience with our company, please do not hesitate to contact us. We will do our best to resolve this for you.
3.Please check Business seller information or email through the eBay messaging system. You will need to select the "contact the seller" option (found on your eBay Order). We aim to respond within 24 hours.
4.Our office opening hours are Monday to Friday, 9 am to 5 pm.
5.Please be aware, due to the current pandemic, there is a limited service for our manned phone lines. Our communication through email, however, remains the same and our response time is 24 hours.