WiFi Smart Socket Remote Control Timer Outlet Power Plug Phone App AU Plug

1. Australian Post Standard Delivery - Up to 5 business days
2. Australian Post Registered (Signiture Required) - Up to 5 business days
3. Australian Post Express Parcel (Registered included) - Next business day delivery (Some states are not covered by Australian Post next day guarantee program)
4. It may takes longer for the remote area.

1. Monday to Friday - If the payment is cleared before 10pm, your order will leave our warehouse on the next day. Or it will be dispatched in the following business day.
2. Weekends/Public Holidays - Your parcel will be dispatched in the following business day.

Please kindly do not left negative feedback if you have not got response within 2-3 business day.
We do apologize for missing your message.
If possible please send us another message to remind us and we will get to you asap.

All products are checked before sending. If the item received as faulty, to ensure the minimal refund processing time, please contact us directed as following:

1. Take photo of the damaged item, faulty item, wrong item or screenshots of incompatible scence as a proof.

2. Send us ebay message stating the problem and your wish for exchange or refund, we will try the best to satisfy your requirement.

3. Please wait for 2-3 business day for our after sales team to approve the application. We might kindly ask you to send the defect item back us for further improvement in our products.

4. The refund money will directly go into your paypal account/bank account once we receive the item returned.

5. Alternatively we will send you the new one once approved.

According to eBay customer return policy, unfortunately the refund request without returning the item will NOT be accepted unless agreed with seller. 

We do offer the exchange/refund for this scenario ONLY the item is:
- in its original packaging
- have not been used
- within 30 Days since order received.

1. Please send us ebay message regarding the order placed and your requirments.

2. Once we get back to you, for exchanging item, it is recommended to place a new order of the right item you'd like to buy.

3. Send the item back to us and provide us the tracking number

4. We will refund your previous order and send you remind message after we receive the item.

5. The refund money will directly go into your paypal account/bank account once we receive the item returned.

6. Alternatively we will send you the new one as per request.

1. If you placed the order before 10:00 pm, please contact us immediately via eBay message. We will issue the refund ASAP.

2. If you placed the order after 10:00 pm, please contact us eBay message NO LATER THAN 10 pm in NEXT DAY

Please be kindly noted that being unable to notify us in the stated time frame above, buyer has to be responsible to the return the item to us to get the order refund.

- Also the amount of the refund will be deducted by the inital postage fee bear by seller.

e-Holistic, your complete solution for electronics accessories.

Please feel free to contact us via eBay message. We will get back to you shortly.

We are specialized in consumable electronics and accessories, and we offer innovative products to our customers. Our products range from bluetooth receiver to iPhone headsets. We have operation center located in Melbourne and our products are available at a variety of channels, including Amazon and select retailers in over 10 countries.
To all of you, from all of us at e-Holistics - Thank you and happy Shopping!