1. We usually dispatch orders within 1-2 working days after receiving payment. Sometimes we might need to ask a buyer some question to complete the order properly. We can extend the shipping time up to 3 working days in such cases.
2. All items will be dispatched to the address given on the order details. Make sure it is correct and include both door number and the street name. Please ensure that somebody is available on the given address to collect the parcel. If the parcel will be returned because you provided an incorrect address or you did not collected the parcel we will deduct the return shipping cost from a refund as we are charged by the carriers in such situations.
3. You can check the shipping cost to your country in the "Postage and payments" tab.
4. We use only tracked parcels from the following carriers: FedEx, DPD, Global Ekspres, Postal Service.
5. For buyers located outside the European Union: import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
6. Parcel damaged during transport: if upon delivery the parcel looks damaged, please refuse delivery and fill the damaged parcel report with a courier. In all cases if the parcel is damaged and if you choose to accept it please sign for the item as damaged and report to us as soon as possible and at least within 12 hours of delivery.
7. Please remember, delivery time presented on eBay is estimated. It may be impacted by many factors beyond our control once the parcel leaves our facility (for example: carier's operational delay, weather conditions, peak periods, situation on the borders, etc.). We suggest to order items well in advance if you have a special occasion or event that you wish to use the item for.
|
Expected delivery time (working days) |
Shipping option |
Europe |
Worldwide |
Economy delivery |
5 - 20 |
- |
Express delivery |
2 - 7 |
3 - 8 |