Basic Information---AGM H5
CPU -----------4xA53 2.3GHz+4xA53 1.8GHz MT6765 
Screen --------6.52inch HD+ 720*1600 Incell 5-points Multi-touch High-Level Brightness 450Nits
RAM+ROM ----4GB+64GB/6GB+128GB
Main Camera ------48MP Samsung Camera，Sensor: Samsung S5KGM2SP，Lens Quantity:6P，Aperture:f1.79
Front Camera ------20MP Sony Camera，Sensor: Sony IMX376，Lens Quantity:6P，Aperture:f2.2
Night Vision Camera--------20MP，Sensor: Sony IMX350，Lens Quantity:6P，Aperture:f2.2
Macro Camera--------2MP，Sensor: Gcoreinc GC02M2，Lens Quantity:3P，Aperture:f2.2
Battery ------ 7000mAh (typ)
OS-----------Andriod 12
SIM/SD Card--Dual SIM (SIM + SIM/Memory Card)
Storage Extend up to 512GB
FM-------Earphone as antenna
Certification--IP68 IP69K 810H FCC CE ROHS REACH WEEE certified
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Network---AGM H5
4G: TDD B38/B39/B40/B41
4G: FDD B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/ B18/B19/B20/B25/B26/B28A/B28B/B66
3G: WCDMA: 1/2/4/5/8
2G: GSM: 850/900/1800/1900 MHz (B5/B8/B3/B2)
Note：Please confirm the network frequency band supported by your carrier SIM card before purchasing.
For the USA Area customers, recommend for T-Mobile user.
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In the box
1*AGM H5 Phone
1*Manual Book/Quick Start Guide
1*Warranty Card
1*Power Adapter
1*Type-C Cable
1*Screen Protector (pre-applied)
1*Card Slot Opener
1*AGM Sticker
 
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  • We gladly accept payment methods eBay approved.
  • Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.
 
  • All products will be checked carefully and packed in good condition before shipping.
  • Item will be shipped within 3 business day after the payment has been received. -- If you buy more than 3 items and your shipping address is in PUERTO RICO, Please kindly request the total invoice before making the payment or we may ask extra payment before sending your order. Because USPS charge more shipping fees for boxes to Puerto Rico.

Shipping ServiceDelivery TimeDelivery Weight Range
First Class3-7 Business Days<1lbs
Priority Mail2-5 Business Days1lbs<*<4lbs
UPS Sign3-7 Business Days>4lbs
 
  • AGM makes every effort to get your order out as soon as possible. Items are generally shipped within one business day and are delivered within 1-5 days.(USPS/UPS/DHL)
  • Please make sure to have a confirmed shipping address otherwise we will not ship the item(s) until it is confirmed. After the payment has been made we will not redirect the item(s) to any other addresses than the one on file. Mailing address cannot be changed at any time during handling process.
  • Please contact us before your purchase if you have a deadline to meet. The eBay estimation is not always accurate.
  • Extra shipping cost may be applicable depending on shipping location.We will choose the right logistics company (DHL/UPS/DPD) according to your address.
  • Please allow 24 hours for the tracking number to be updated by the carriers system.
  • We provides a 30-DAY Return Policy provided that the procedures and requirements referred to below are followed
    • Refunds and exchanges may only be made within 30 days of receiving the merchandise.
    • All returns must be in the original non-damaged condition, including packaging, documentation, warranty cards, manuals and accessories or else it will not be accepted.
    • Original shipping & handling charges are not refundable.
 
  • 1 Years warranty for quality-related issues(see as description).
    • For purchases under warranty, we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.
    • Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet AGM Phone; Liquid damage not covered under warranty.
    • It is reasonable that AGM'Phone (rugged phone) original IP rating（water resistant rating IP68/IP69K）will go down even though an authorized professional teardown repairing.
    • Please be sure to open the parcel and check the contents before signing for the package, and make the video when you open it, if product phone have problem.Please contact the seller within 3 days after you use it.
    • We provide 12 months repair warranty (upon date of purchase) for products except accessories. The warranty would be failed if you fix or disassemble the item without our agreement. Please show us clearly video include the IMEI if you need after-service.
    • Artificial Damages is out of warranty, buyer need to pay shipping cost and new part changed cost if need maintenance.
    • Original shipping & handling charges are not refundable.
 
 
  • Limitations
    • Our returns and exchange service is limited to all purchases made from agm-official-store. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of AGM products is prohibited.)
    • Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. 
    • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
  • Friendly reminder:When contacting us for help, be sure to have your AGM product handy for troubleshooting!
    In the event our exchange policy changes, we'll be sure to update this page.
  • We are AGM official store in eBay.

    • Back in 2008, a group of passionate tech enthusiasts identified a space in the industry for further innovations and robust disruption. AGM was born in this space.

      A decade later, we can proudly say that we’ve been able to enrich the lives of our community by adding value with insightful design and uncompromised quality. We encourage our users to embrace the personal and professional in equal harmony. This is AGM. Your most reliable companion in the toughest environments and in everyday life.

    • AGM now have 4 Global offices （Shenzhen , Hongkong , London ） and we have 13 years of mobile phone manufacturing experience. As a firm partner in technology research and development, we maintain close touch with many rugged phone brands (such as CAT and Crosscall etc.).

    • AGM has been focusing on quality rugged phones, delivered more than 15 million rugged smart phones globally from 2011.

2011 AGM ROCK V5, the world’s first rugged smartphone
2014 AGM exhibited at IFA Berlin
2016 AGM X1, the first dual-camera rugged phone
2017 AGM exhibited at MWC Barcelona
AGM X2, the first flagship rugged smartphone dived in the Arctic Ocean and climbed the Himalaya
2018 AGM X3, the world’s first rugged smartphone with satellite communication
AGM A9, the first rugged smartphone equipped with quad-JBL tuned speakers.
2019 AGM X3 won the best ruggedized device category at the UK Mobile Industry Awards
2020 AGM X5, the first 5G rugged smartphone
2021 AGM launches its new G series with the Glory G1
  • Send us message via eBay
    • AGM Wants your purchase to be a 5 stars experience. 
    • If you feel for any reason that your purchasing experice was anything less than perfect, please contact us through eBay messaging to clear up any discontent and allow us to resolve the problem.
    • We "Guarantee" that we will make our best efforts to make you 100% satisfied!
  • Customer service is our highest priority. 
    • Our trained and experienced representatives will answer any questions you may have before, during or after you place your order.
    • All messages will be answered within 2 business day. If you do not receive our reply, please kindly re-sent your message and we will reply to you as soon as possible.

 

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