Immediate payment is required, and your payment will be processed via the secured payment gateway which accepts a number of different payment methods.
Retail Tree uses Australia Post as its carrier for both domestic and international orders.
Shipping is free on all orders shipped within Australia.
We ship our products during Australian business days, and this is subject to the relevant gazetted holidays.
We advise that you allow 3 - 7 business days for deliveries within Australian Metro areas (major cities and surrounding suburbs).
For regional areas allow 3 -10 business days.
We accept returns for unused items where you have a change of mind within 30 Days after you receive the item. The buyer is responsible for the return postage costs for these returns.
You can also return items where the product is not of an of acceptable quality or doesn’t match the description.
Items must be in their original packaging and be complete with any accessories, manuals and cords etc that were shipped with the original item, unless you have discussed the matter with us, and we have advised you otherwise.
We will endeavour to provide you with a replacement product, subject to stock availability at our suppliers, otherwise you will be provided with a refund where this is not possible.
Please return the any defective items to:
Retail Tree
PO Box 6237
Point Cook Vic 3030
.
