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We are committed to give you the best customer service possible. If for any reason you are unsatisfied with a purchase, please contact us and we'll assist you with a prompt solution. Please let us work on the issues. We'd like to settle any problem in a friendly manner. Please do not open a case on eBay or PayPal, or leave any negative or neutral feedbacks directly!
We always reply to messages within 2 business days (off-duty at weekend). Due to the difference of time zone between Hong Kong and your location, sometimes the answer will be delayed. If you do not get a response from us after 2 business days, please check your junk or spam mailbox.
Unsatisfied product can be returned within 30 days from the delivery date. We can offer a full refund or exchange, but we are not responsible for return shipping cost. Please contact us to get a RMA number before sending out your return.
Feedback:

1. Since your feedback is very important to our business's development, we sincerely invite you to leave positive feedback with four 5-Detailed Selling Rating (DSR) to us basing on your satisfaction with our commodity and service. It's just take you 1 minute.

2. Unfortunately, If you are planning to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.

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