Battery life correlates with the amount of movement the tracker experiences, when the tracker is stationary it goes into a sleep mode and updates at a smaller interval. Most users will see 2-5 days of battery life in-between charges.

The tracker measures 1.8cmx3.5cmx7cm, it is very small, around the size of 2 double-AA batteries side by side.

Yes, to use our trackers each tracker requires a subscription, this is because each tracker works similarly to a mobile phone using data on a network contract (this is all included as part of your subscription fee, along with the SIM too).

We have a variety of different coverage plans available, most users opt for our basic plan which covers the UK and western Europe. Please see information on our plans at the very top.

You can track all of your trackers on the official SafeTag mobile app or the SafeTag web app. Both are provided with your subscription.