Raffaello Ditty Jewellery eBay Store
With over 50 years of experience and a strong background in both gemology and design, we are a uniquely positioned resource for the highest quality diamond jewelry available. We are thrilled to provide a collection of jewelry backed by extraordinary quality, unrivaled expertise, and a distinctly contemporary shopping experience. Ultimately, Raffaello Ditty represents the best knowledge in the industry, as well as the forward-thinking, design-driven principles of providing ethical, sustainable, and timelessly beautiful jewelry of exceptional craftsmanship. We are delighted you're here, and we hope to share not only our remarkable collection, but also what we stand for.

WHAT WE DO Raffaello Ditty is known not only as a widely respected diamond retailer, but also as an independent designer of fine diamond jewelry. In addition to offering a wide range of traditional and contemporary styles, we also excel in bringing traditional principles in craftsmanship and fine jewelry design into the 21st century. Our Aim is to create a long lasting relationship with our customers and their family and their friends.

WHO WE ARE We are an independent, family-owned and operated business that has been devoted to manufacturing high-quality jewelry for over five decades. Our jewelers are experts in every phase of development - from selecting the perfect stone, crafting the perfect setting and understanding the value of a piece for generations to come. However, what sets them apart is their shared passion for educating customers on everything to do with jewelry design and gemology. As such, we hope to equip our customers with the knowledge and understanding that empowers them to choose the perfect piece.

HOW WE OPERATE At Raffaello Ditty, we understand the unique set of challenges that comes with shopping for the perfect piece of fine jewelry. That’s why we provide each and every one of our customers with the personalized attention and support of a boutique shopping experience. We strive to combine expertise from a certified Jeweler Gemologist and meticulous standards for inspection with the latest in fine jewelry design and innovation. The result is a unique source for jewelry that caters to a broad range of personal aesthetics, and which also specializes in crafting custom creations to make bold and imaginative designs a reality.
FREE FedEx Express Shipping! All our jewelry will be shipped via FREE expedited, insured worldwide and with signature confirmation from FedEx.

PLEASE NOTE for INTERNATIONAL BUYERS:
  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
  • US customers won't pay Customs fees as Israel and the US have signed a Free Trading Agreement stating 0% Customs on fine jewelry. State taxes may apply. EU customers will probably be subjected to VAT / Customs / Duty.
  • International delivery to some countries take about 3-10 working business days, due to customs clearance at Airport and time during flight transit. Sometimes customs of your country will contact you to ask for few clearance documents. Please allow ample time to complete international transactions. You can email us and we will help you in completing the process.
All products include a 180 Day Warranty.

WHAT REPAIRS AND SERVICES ARE COVERED? 180 Day Warrant covers all inspections, defects in materials, workmanship, covered repairs and services to the jewelry. This includes parts and labor necessary to fix problems which have occurred during normal usage of the jewelry, consistent with the conditions for which it was designed. Depending on the type of jewelry, the plan would include resizing or re-shanking of rings, clasp replacement, repair of broken chains, repair of worn or broken prongs, repair of broken earring posts or other similar repairs. During the duration of the warranty you have the option to ship the jewelry to us two separate times for inspection, cleaning, and polishing to restore the natural beauty of your item, otherwise warranty is voided. Minor scratches that occur from normal wear will also be removed in this process.

WHAT IS NOT COVERED? Jewelry that has been damaged as a result of excessive or abusive treatment. Warranty is voided on rings that have been reset or if labor has been performed on the item by another jeweler. This Plan also does not cover loss, theft, accidental abuse, damage resulting to the jewelry from loss, act of god, stones over 1/5ct, or any consequential damages or loss of use resulting from the broken or damaged jewelry.
If you're not absolutely satisfied with your purchase, simply return it for a full refund or exchange, no questions asked. Returns must be made 60 days from the day you received your item. Please note that the buyer is responsible for return shipping fee unless the item was damaged when received or wrong item was sent.

Start a return
To start a return, select the item you want to send back from your recent purchases above, or follow the steps below:
  • Find the item in your Purchase history and select Return this item.
  • Select your reason for the return.
  • If the item arrived damaged, broken, or faulty, you have the option to add up to 10 pictures showing any scratches or defects.
  • Select Send.

When Will I be refunded?
Once we receive the item back you will be refunded in 2 business days. You'll receive an email letting you know once the refund is issued.
We are (and always will be) committed to providing you with the best possible online shopping experience, exceptional fine jewelry and extraordinary value. Being awesome is unacceptable if we've fallen short in any way.

Please message us through the eBay messaging portal. We'd love to hear from you!

To help us assist you faster, please include the following information in your email:
  • Your eBay Buyer ID
  • For order-related issues, your order number
  • For product questions, the eBay Item Number, product URL or the product SKU