Payments

ZIZ LONDON  prefer payments via PayPal as that will ensure that you get your goods in the shortest possible time. You could also pay using credit/debit card via PayPal.

Delivery

UK Standard delivery times are 2-3 working days. Orders placed before 3 pm Monday to Friday are generally dispatched the very same day except for bank holidays subject to cleared payment through PayPal.

Returns & Refunds

If you decide that an item is unsuitable, or you changed your mind, we are happy to offer a refund within 30 days of purchase. Please ensure the item is unworn, clean and free from odour, pet/fur and in their original condition with tags intact.

We recommend you return your package via recorded delivery through Post Office. Please keep Proof of Postage safe in case you need to use this as evidence of your return. Unfortunately, we are unable to refund delivery charges or postage costs for items that are unsuitable or don't fit.

Feedback's

Our main aim is to ensure that all our customers are 100% happy, both with the item(s) they have purchased and with the service provided.

If you have any issues with your order, please do not hesitate to contact us before leaving any feedback. We will be able to resolve the issue efficiently.

If you are satisfied with our product and service, we will appreciate your positive feedback as it helps us to gain a reputation on eBay. We will do the same for you.