Logistics services, providing online tracking methods:
Express service: DHL, FedEx
speedPAK standard (logistics generally cooperate with local logistics providers, the local tracking number will appear after the package is sent, please contact me for inquiries),
Registered delivery service: Singapore Post, Holland Post, China Post
Economic transportation service: speedPAK economy (no local delivery order number, choose carefully)
EU buyers please know!
If you choose speedPAK economic transport
We will choose logistics services according to your order amount
SpeedPAK's economic transportation efficiency is very low, and it may also cause the package to be lost midway. Only halfway tracking is possible. The local post office does not have a pickup number. You can only check regularly at the post office warehouse.
It is recommended that you, in order to save some unnecessary troubles, it is best to purchase standard registration services. Thank you for your understanding
Buyers outside the European Union, the United States, Canada, the United Kingdom, and Australia, please be aware
We will choose the logistics service for you according to your order quantity
If you paid the registration fee, we will send you a registration service
If you choose speedPAK economic shipping, I can only send you a China Post registered and trackable, this kind of transportation is a bit slow, please be patient!
We value your time to share your thoughts and concerns.
We strive to respond to all customer emails within 1 business day or less.
You have a 60-day money-back guarantee and a 90-day free replacement guarantee.
If you have any questions about the order, we will promptly resolve it with you.
We humbly seek opportunities to cooperate with you and correct mistakes
Before buying our goods. We are very grateful for your business and look forward to resolving your doubts
When you are satisfied with our products and services, please let us know. Positive reviews.
If you encounter problems after delivery or after delivery, please contact us immediately and send us an email. We will deal with it in the mail as soon as possible.
If you have any questions, please contact us via the "Ask Seller" link on eBay.
Pre-sales and after-sales service
When the goods are shipped, we will provide tracking information. If the item does not arrive within the specified time, please contact me and I will reply in time. And help query.
If you receive damaged or missing items, please let me know. I will solve the problem.
Before shipment, we will go through rigorous test items to ensure that you receive it for normal use. Hope it won't cause you trouble.
Customer first is our aim!