Postage: additional items are set to calculate at a lower cost. Once items are in your basket you can see that the postage cost has automatically calculated at a lower combined cost.

Pick up option: If you would like to save on postage pick up is an option. Pick up location is Berwick Victoria at appointment only. To organise collection please complete your order and send us a message. Once your order has been collected all postage charges will be refunded straight away (we hold onto the postage charge just in case something comes up and you need your items posted out.)

Refunds and exchange: there will be no refunds or exchange for change of mind so please read description carefully and view all provided photos. We are also happy to answer any further questions you may have and provide extra photos to help you make your decision. If your item is damaged on arrival we will not take responsibility for this. All parcels are packed very carefully using appropriate packing materials so if an item arrives damaged please contact the postal service and issue a damaged parcel report. They will require photos of damage/ packaging used/ proof of purchase/ postage label. Once the parcel leaves us it’s up to the postal service to care for your parcel.

If you have any concerns once you receive your item please contact us before leaving your feedback, we would love the opportunity to fix the issue first.