lItem Condition Notes
As New
Ex-display/unwanted returned products. Laptop in immaculate condition with original box. Original paperwork and recovery disk may not be included.
Excellent - Refurbished
Laptop has little signs of use, may have minor wear and tear.
Very Good - Refurbished
Laptop will have minor wear to the lid and palm rest, and may have minor scratches/marks around the surface. There will be no physical damage to the laptop.
Good - Used
Laptop has clear signs on use. Expect the laptop to have dents in the lid, cracks, major scratches, clear screen blemishes and a worn keyboard.
Testing / Quality Control
We use ITAD testing tools to check the condition of the most important components. All tests are performed by technicians while an erasure or imaging operation is ongoing in the background.
DISK DRIVES 
The historic information stored on the drives by the SMART diagnosis firmware is retrieved and analysed to determine if the drive is in a healthy state.
OPTICAL DRIVES
Optical drives can be tested in a non-disruptive way, just by inserting a test CD/DVD that contains a specific pattern of files that the program will read automatically.
SOUND 
A voice file can be played to check the left and right channels of the sound components.
LAN AND WI-FI CONNECTIONS 
The clients establishes a connection with the server and sends/receives several control packets using both network interfaces.
USB PORTS 
All USB ports are tested by inserting any USB device.
BATTERIES 
Our system informs of the actual percentage of useful capacity and of the current charge level of the batteries. The percentage charged during the PC auditor session is also displayed. A battery duration test that discharges the batteries until they are exhausted and then saves the total time elapsed into the database is also included
KEYBOARDS 
Our system presents a keyboard layout on screen and provides a visual feedback of every key pressed and released.
LCD PANELS 
The panels of laptops and monitors can be tested by showing the basic colours successively, so dead/lit pixels and other anomalies are easily spotted.
TOUCH SCREEN 
The Workbench activates when it detects the presence of a Touchscreen, allowing the operator to test the touch input.
WEBCAM 
The PC Auditor will open a window and show the video captured by the webcam, so the technician can verify the quality of the video stream.
TOUCHPAD 
The Workbench detects when the user input is coming from the integrated touchpad on laptops, which allows to verify the cursor movement and the press of buttons.
MEMORY 
The clients can be started in a special mode to run a comprehensive memory test.
Quality: Good - Refurbished 
Processor: Intel CORE I3-6100U 2.30 GHZ
Processor Generation: i3 6th GEN
Memory: 8 GB
Hard Drive: 128GB SSD
Screen Size: 13.9" 1920x1080
CD Drive: None
Operating System: Windows 11 Pro 64 Bit - WINDOWS OEM
Battery: Design capacity: 4122 mAh - Current capacity: 1957 mAh . 
Graphics Card: INTEL SKYLAKE GT2 [HD 520] GRAPHICS
AC Adapter: Included
WiFi: Yes
Network: Internal
USB Ports: 3
Various: (1) USB Type-C / DisplayPort or USB 3.0 / Thunderbolt 3 Port Connector (Optional), (3) USB 3.0, (1) Headphone/Microphone, (1) VGA, (1) Ethernet RJ-45, (1) HDMI, (1) SD Card Reader