All of our items are shipped via courier Monday to Friday. Most small items are delivered next day.  Heavy equipment is usually despatched on a 2 - 3 day delivery service. In all cases if you have a time specific order please contact us prior to order so we can confirm delivery dates.

• Standard delivery is to UK Mainland Excluding Scottish Highlands and UK Islands. If you require delivery to Highlands or UK Islands please email your order requirements and we will confirm carriage costs. If you are unsure please contact us with your postcode and we will confirm.
• Delivery to Mainland UK excluding Scottish Highlands, Northern Ireland and UK Islands is £ FREE.
• Delivery to Scottish Highlands (Postcodes AB31-38 & AB40-56, HS, IV1-28, IV30-32, IV36-49, IV51-56, IV63, KA27-28, KW1-17, PA20-38, PA41-49, PA60-78, PH4 -44, PH49-50, ZE) if you are unsure please email postcode , Northern Ireland and UK Islands additional carriage charge apply please ask before purchasing. The postcodes listed are a guide and may differ if you are in an area that could be considered as Highlands by a courier please email us your postcode prior to order and we will confirm for you.
• We only ship to UK addresses with a UK postcode
• We do not deliver to P.O Box Addresses
• Working Days are Monday to Friday excluding English Bank Holidays. 

Payment Details

• All of our prices are fully inclusive of VAT at the current rate.
• Full VAT invoices are supplied for your records.
• We prefer payment via payment by Paypal or directly via Credit/Debit card 
• Prices listed are our best possible prices and further discounts are not possible. Please purchase via Ebay. We are always available to answer questions either through ebay messages or directly however we will not offer cheaper prices directly.
• You can pay by cheque payable to "Cutting Edge Foodservice Equipment" However we will only despatch on cleared funds.
• We do not except cash on collection and it is not possible to pay the delivery driver.
• Bank transfers are accepted 

Return Policy

We always try to sell excellent quality items and we are always available prior to order to answer any questions you may have. However we understand that on occasions returns are necessary.

If you wish to return an unused item to us we request that you contact us within 7 days of receipt to advise us of your wish to return. We will then authorise return and issue a returns number.

We cannot arrange collection from you however you can return to us at your cost.

Upon receipt of return we will advise safe arrival, check and restock items and then refund your original purchase costs including original delivery costs.

All goods must be returned to us in an unused condition in the original packaging.

All Electrical/Gas items will incur a restocking charge of 25% of the original sale price which will be deducted from the refund.

Any damage in transit must be reported within 24 hours of signing for the delivery. Any claims for damage beyond the 24 hour deadline cannot be accepted as our insurance will be void. We will normally require photographic evidence to assist our claim.

Buy With Confidence

Cutting Edge Foodservice Equipment is an established Family run Catering Equipment Distributor. We pride ourselves in offering fantastic value for money and the highest level of customer service often not found when purchasing online. We strive to complete all orders efficiently and professionally, however on the rare occasions that problems arise we will resolve quickly to minimise any inconvenience to you the customer. This is backed up by our consistent excellent feedback and high percentage of returning customers since we started trading on Ebay in 2003. We operate from a genuine business address with a showroom available by appointment Monday to Friday.