1. Payment should be completed within 7 (Seven) days of auction closing. Or unpaid dispute will be filed for closing auction automatically.

2. If there is any issue with the payment, please contact us, and we will be glad to work with you to have it resolved.

1. We have 3 warehouses located in CA, GA and NJ, so your parcel will be shipped from one of them.

2. Package handling takes 1-3 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out.

3. According to eBay policy, we only ship to eBay ADDRESS. Once your payment is completed, you can leave eBay note or click the button named “contact seller” in your purchase history if the changes are needed before we send the product.

4. If an address change is needed after sending your item, you will be responsible for any fees associated.

1. All of our items come with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via eBay messages. All returns should be shipped with delivery confirmation.

2. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

3. All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the round-trip shipping fee. (E.g. you bought wrong model or wrong color).

4. We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

5. We reserve the right to refuse any returns for objective reasons.

1. If you are satisfied with the product you received, please leave us positive feedback and 5 star comment, which will be highly appreciated.

2. If you are dissatisfied for any reason, please contact seller prior to leaving negative or neutral feedback. We’ll try our best to resolve any problem for you to make EACH CUSTOMER 100% SATISFIED and always leave positive feedback to all our customers.

3. Contact us:

     Before purchasing, you can contact us directly by clicking "Contact seller" at top of this page.

     After purchasing, you can contact us by clicking the button named “contact seller” in your eBay purchase history.

 4. We will answer your question within 24 hours(except Holiday).

JIEXI company was established in 2002, Over 20 years in furniture design and manufacturing .   At present, it has more tha n 500 domestic origina l design patents and more than 150 European Union patents.   A  professional furniture manufacturer with its own large fact ory (Total manufacturing area of 150,000 square meters) and long-term cooperative partners. With te n years of experience working with large retailers . JIEXI continues to provide global customers with healthy, high-quality household products, creating a healthy and happy family atmosphere. Y our satisfa ction is our greatest motivation.