- All Items over £250 will be sent via Royal Mail Next Day Special Delivery by 1pm.
- All Items between £51-£250 will be sent via Royal Mail 1st Class Signed For.
- All Items that are £50 or less will be sent via Royal Mail First Class.
Please note, we are unable to ship to a different address other than the address provided at the time of the order. This is so we are covered by eBay's money back guarantee.
All items are tested and video logged before being sent out for delivery.
- You can cancel and return the purchase within 30 days after the day you receive the item.
- Please contact us first before sending any items back.
- All items should always be returned fully insured to at least the amount paid for the goods as we take no responsibility should the items be lost or damaged upon the return.
- If the item is faulty, please contact us so we can make arrangements.
- The buyer pays the return postage costs.
- We would ask you to provide a tracking number for the return.
- All Items including original boxes, packaging and any papers must be returned in the exact same condition as they were sent in. All items will be fully inspected and video logged once received.
- Please note, All items are tested and video logged before being sent out for delivery by us.
- Should you receive any items that arrive damaged. We would need to be informed the same day of arrival for a refund to be successful.
**Please note we cannot accept returns on items that have been altered to your specification in anyway, even by us**
- All payments are due within 5 working days.
Please note:
All weights, assessments, grading and measurements are approximate this includes metal testing were a hallmark is not present. Any gemstones present in an item where a independent certificate has not been specified will have been examined within the setting and would have to be un-set for an accurate assessment. However, even though gemstone grading is not an exact science and where gemologists opinions may vary we do rely on our extensive experience and expert Industry knowledge, along with the latest technology tools, testers and traditional methods in all preparations of our descriptions and assessments. All items are tested and video logged before being sent out for delivery. We advise insuring all items once received to cover any loss or damage. We also take no responsibility or accept any liability of any kind in the event of any allergic reaction too any of our items. Lastly we are not a authorised dealer of any brands that may feature within our listings.
W.Goldsmiths Ltd is not an authorised dealer of any of the brands that may feature within its ebay listings.
Thank you for visiting our eBay listing and please feel free to ask any questions you may have.
Copyright Windsor Goldsmiths | All rights reserved.
Windsor Goldsmiths is a trading name of W.Goldsmiths Ltd.
Registered Office: Castle Hill House, 12 Castle Hill, Windsor, Berkshire, SL4 1PD
Registered in England and Wales, Company Number: 14192334 - VAT Number: 431498979