We stand behind our products 100%, if it happens that we miss something we will always make it right with you. The item you are purchasing is a used item, we make every effort to provide a used part, but some additional cleaning may be required. Please check out our other eBay store Nellysmotorsports and thank you for choosing Nellyschainsaws. We ship Monday-Friday. if you put in an offer on the weekend keep in mind it might expire before we have a chance to respond. We look forward to your continued business with us. GOD BLESS