This Cassette has been checked that the felt pressure pad is intact then tested. We do not send cracked or broken cases will replace when necessary. We grade and rate conservatively, ship fast and use premium shipping materials/cardboard boxes to prevent  damage. Our pricing reflects a clean quality pre-owned product with superior hassle free professional customer service. Should anything thing go wrong we will back up with full refund upon return. We answer all inquiries within a 24 hour timeframe.