Return Policy
Free Returns on All Products (see product listing for applicable return period).
From accepting your return request to issuing your refund, you'll be in the safe hands of a human. Our entire returns process is bot-free, ensuring that your issues are dealt with personally and effectively.
If you are experiencing issues with our products, please reach out to us via the eBay Messaging system first. We will do everything we can to assist you. If this does not resolve your issue, you may open a return request through eBay, and a return label will be provided.
Please note:
- To receive a refund, you must return the item.
- If you initiate a return request and receive a free return label but decide not to return the item, you may be responsible for covering the return postage costs.
- The item must be returned within the return window specified in the listing.
- The item must be returned in its original condition, including all packaging and accessories.
- If the item is faulty, please clearly describe the issue you are experiencing. This helps us evaluate and process the return swiftly.
