All orders will be shipped out within 2 business day after payment is cleared. Most of orders will be shipped out at the same day if ordered before 2:00 PM GMT(Greenwich Mean Time) during business days.

All orders from United Kingdom will be shipped out via DPD or Hermes with a tracking number, which will take 1-5 business days for the delivery.

For customers from outside United Kingdom, the order will be shipped out via DPD International with a tracking number, which will take 5-10 business days for the delivery.

We only ship to Paypal confirmed address, please make sure that the address is correct before you check out.

We accept ebay payment. Fees such as import duties, taxes are not included in the item price or shipping costs. These charges are the buyer's responsibility.

For multiple purchases, please add items to your ebay shopping cart and pay once for entire order.

30 Days Free Return and Money Back

If you are not satisfied with your purchase, you can return the item with original packaging back to us for full refund, not any re-stock fee. The return cost should be paid by buyer.

Kindly contact us for return instruction before returning

If you receive any wrong items, or damage during the transportation or defect items, we will accept the return and pay the return freight. Please noted that the return cost should be prepaid by buyer, we will issue the refund of return cost to buyer after inspecting the faulty item.

The full refund or replacement will be available for all faulty items, including the original shipping cost.

Please kindly contact us before return, our representatives will send you the detailed return instruction.

The guarantee will be only for the cost of the item, we will not responsible for installation or other fees like labor expenses, towing expenses, additional repair expenses or other related expenses.

Autoteile-Zone only sells high quality products, We are specilized in eBay Auto Parts, Our strength lies in high quality products, competitive prices and prompt delivery.

All items are brand new and packed by box. The additional packing material will help you reduce the damage risk a lot during the transportation.

We fully understand how challenging it is to be a successful transaction. If you are not 100% satisfied with your purchase, please do not hesitate to tell us, our sales representatives will try the best to make you happy. Customer satisfaction is our priority consideration!

Customers service center will operate from Monday to Sunday.

Warehouse will operate from Monday to Friday, the pickup is not available at the moment.

You can message us any questions via "Ask a question" at the bottom of the website, our sales representatives will reply you in hours.