Buyer Satisfaction
Your satisfaction is our ultimate goal. If you are not fully satisfied with the product(s) or service(s), please contact us we will be more than happy to assist you, and resolve any concerns/issues you might have.
Returns/Exchange
This item can only be returned or exchanged in UNOPENED & UNUSED condition due to hygiene reasons.
Feedback
1. If you are satisfied with the items and our service, please take a minute to leave us a positive feedback, we will gladly do the same for you.
2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, even open a case, we will provide you the best service.
3. We’re always with you, sincerely thanks not to leave neutral/negative feedback or open a case before receiving our replies, thanks to consider our working time so maybe we couldn’t reply to you in a timely manner.
For any problems caused by our side, we will reship or refund 100% payment including shipping cost after we being notified within 48 hours. We don't accept to return 100% payment as size problems (so pls. confirm your size before u order it)
If you want to return, you will undertake the returned shipping cost.
1. You can contact us by leaving us an message on Ebay or email us
2. Our Working schedule:
UNITED STATES: PM7:00~AM3:00
FRANCE: AM2:00~AM10:00
UK: AM1:00~AM9:00
SPAIN: AM2:00~AM10:00
GERMANY: AM2:00~AM10:00
AU: AM12:00~PM8:00
Brazil: PM10:00~AM7:00
3. We could reply to Emails within 24 hours every working days(within 36 hours on weekend).