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If you have any queries or product requests, you may reach us at any time using eBay messaging. We will respond to you within a day and will try our best to assist you! We'd like to be sure you are completely satisfied with your purchase.
Payment | Currently we accept payment through eBay-managed payment. |
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Shipping | 1) We will process and ship your product within 1-5 business days (except Saturday, Sunday and Malaysia Public Holiday) after we received payment. 2) Your product will be packed and wrapped properly to avoid any damages. 3) Your product will be shipped with valid tracking number to the address you provide during checkout. 4) To ensure a smooth delivery/transaction, please make sure your shipping address is verified and correct. We are not responsible for invalid addresses. 5) Please message or email us if you want to change your address. Address cannot be changed once the tracking has been provided. 6) Estimated time of arrival (ETA) for Economy Shipping is between 11-20 business days. 7) Estimated time of arrival (ETA) for Standard Shipping is between 7-10 business days. 8) Estimated time of arrival (ETA) for Express Shipping is between 2-6 business days. |
Returns | Shipping and handling cost for the return is to be borne by the buyer. Please email or message us before shipping. |
Other | All import duties, taxes, and additional charges are not included in the item price or shipping charges. Please be aware this custom import duties and taxes are buyer's responsibility. Please check with country's custom before making your purchase. |
Feedback Policy | If you have any questions or concerns, you can reach us through eBay messages. We appreciate your business and if you are satisfied with our service, kindly provide positive feedback and rate the details of the transaction. Our goal is to make sure you are a satisfied buyer so kindly give us the chance to do so. Should anything goes wrong with your order, kindly contact us before leaving any negative or neutral feedback. |