We are pleased to offer our assistance and ensure excellent customer service! Our customer service hours are from GMT 00:00 to 10:00, excluding Sundays and holidays.

If you have any inquiries, please contact us through the eBay message system, and we will reply within 24 hours.

Thank you for choosing our products. We are dedicated to providing exceptional customer service and look forward to addressing any questions or concerns you may have.

Items can be returned within a 30-day period. Please make sure that the item is unused, in its original packaging, and in the same condition as when you received it.

To initiate a return, please get in touch with our customer service team and provide them with the necessary details, including the order number, reason for return, and any supporting documentation (such as photos or videos, if applicable), before initiating a return request.

The cost of return shipping will be the responsibility of the customer, unless the return is a result of a defect or an error on our part. For a secure return, we recommend using a reliable shipping method with tracking.

Refunds will be processed through the original payment method. Please allow one business day for the refund to be reflected in your account.

If the item you received is damaged or faulty, please notify us immediately. We may require additional information or evidence to facilitate the return or exchange process.

We will ship the item promptly within the specified handling time of 5 days, excluding weekends and public holidays.

The estimated delivery time is 8-16 business days for the US. However, for certain European and South American countries, it may take up to 6-8 weeks due to thorough customs inspections. We offer worldwide shipping.

The shipping fee includes expenses for packaging, warehousing, distribution, order handling, and processing.

Please be aware that in some countries, specific items may be subject to customs duty or tax. It is the buyer's responsibility to cover any applicable charges.

Since our prices do not include customs duty or tax, we cannot be held responsible for any incurred fees.

To ensure a seamless and convenient shopping experience, we provide a diverse selection of payment options, including global credit card payments. 

This allows you to easily complete your purchase without any complications or difficulties.