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Bosch 2x Brake Drums (Pair) Rear 0986477099 [PM242940]

2x Brake Drums (Pair) fits MAZDA 121 Mk3 Rear 1.25 1.3 1.8D 96 to 02 With ABS

PartsInMotion benefits

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Description

2x Brake Drums (Pair) fits MAZDA 121 Mk3 Rear 1.25 1.3 1.8D 96 to 02 With ABS

Brand	Bosch
Placement on Vehicle	Rear Axle
Additional Information 2	without wheel bearing
Number of Holes	4
Bolt Hole Circle Diameter	108 mm
Centering Diameter	50.2 mm
Inner Brake Drum Height	44 mm
Total Br. Drum Height	86.3 mm
Br. Drum outer diameter	216 mm
Inner Brake Drum Diameter	180 mm
Type	Brake Drum

Cross references

ATE	24 0218 0024 2
BENDIX	329197 B
BREMBO	14 7246 10
DELPHI	BF329
FTE	BT1018
GIRLING	DB 4306
JURID	329197 J
LPR	7D0540
PAGID	61237
PEX	150156
QUINTON HAZELL	BDR393
sbs	1825252530
TEXTAR	98100 0185
ZIMMERMANN	250 1764 00

Compatible with the following OEM references

FORD	1000859, 1017668, 1499061, 4034886, 7S511113AA, 96FB1113BB, 96FB1113BC, YS6W1113AA
MAZDA	1E0126251, 1E0126251A

Other references

DB174

Passenger/LCV Vehicles

Vehicle	Body	Fuel	From	To	Drive	Valves	BHP	KW
FORD COURIER Hatchback Van (JV_) 1.4	Hatchback Van	Petrol	08/1998	12/2000	FWD	16	90	66
Construction Year to: 12/2000
FORD COURIER Hatchback Van (JV_) D 1.8	Hatchback Van	Diesel	05/1998	06/2001	FWD	8	60	44
Construction Year to: 06/2001
FORD COURIER Hatchback Van (JV_) TD 1.8	Hatchback Van	Diesel	03/2000	12/2002	FWD	8	75	55
Construction Year to: 12/2002
FORD ESCORT CLASSIC (AAL, ABL) 1.6 16V	Hatchback	Petrol	10/1998	07/2000	FWD	16	90	66
FORD ESCORT CLASSIC (AAL, ABL) 1.8 TD	Hatchback	Diesel	10/1998	07/2000	FWD	8	90	66
Engine Code: RFD; Engine Code: RFK
FORD ESCORT CLASSIC Turnier (ANL) 1.6 16V	Estate	Petrol	02/1999	07/2000	FWD	16	90	66
Engine Code: L1E
FORD ESCORT CLASSIC Turnier (ANL) 1.8 TD	Estate	Diesel	02/1999	07/2000	FWD	8	90	66
FORD ESCORT Mk V Convertible (ALL) 1.4	Convertible	Petrol	08/1990	04/1994	FWD	8	71	52
Construction Year from: 08/1990; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk V Convertible (ALL) 1.4 i	Convertible	Petrol	07/1993	12/1994	FWD	8	75	55
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk V Convertible (ALL) 1.6	Convertible	Petrol	08/1990	09/1992	FWD	8	105	77
Engine Code: LJF; Engine Code: LJE<CVH EFI HC>; Construction Year from: 08/1990; Construction Year to: 09/1992; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk V Convertible (ALL) 1.6 16V XR3i	Convertible	Petrol	12/1992	12/1994	FWD	16	90	66
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk V Convertible (ALL) 1.6 i 16V	Convertible	Petrol	02/1994	12/1994	FWD	16	88	65
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk V Convertible (ALL) 1.8 16V XR3i	Convertible	Petrol	02/1992	12/1994	FWD	16	105	77
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk V Convertible (ALL) 1.8 16V XR3i	Convertible	Petrol	02/1992	12/1994	FWD	16	130	96
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.3	Hatchback	Petrol	08/1990	12/1994	FWD	8	60	44
Engine Code: J6A; Engine Code: JBD<HCS 2V HC>; Construction Year from: 08/1990; Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.4	Hatchback	Petrol	08/1990	12/1994	FWD	8	71	52
Construction Year from: 08/1990; Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.4	Hatchback	Petrol	09/1990	12/1994	FWD	8	75	55
Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.6	Hatchback	Petrol	08/1990	09/1992	FWD	8	105	77
Engine Code: LJF; Engine Code: LJE<CVH EFI HC>; Construction Year from: 08/1990; Construction Year to: 09/1992; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.6	Hatchback	Petrol	08/1990	08/1992	FWD	8	90	66
Construction Year from: 08/1990; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.6 i 16V	Hatchback	Petrol	09/1992	12/1994	FWD	16	90	66
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.6 i 16V	Hatchback	Petrol	01/1994	12/1994	FWD	16	88	65
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.8 16V XR3i	Hatchback	Petrol	02/1992	12/1994	FWD	16	105	77
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.8 16V XR3i	Hatchback	Petrol	02/1992	12/1994	FWD	16	130	96
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.8 D	Hatchback	Diesel	07/1990	12/1994	FWD	8	60	44
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.8 TD	Hatchback	Diesel	02/1993	12/1994	FWD	8	90	66
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.8 XR3i 16V 4x4	Hatchback	Petrol	08/1993	12/1994	AWD	16	105	77
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI (AAL, ABL) 1.8 XR3i 16V 4x4	Hatchback	Petrol	08/1993	12/1994	AWD	16	130	96
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.3	Saloon	Petrol	08/1993	12/1993	FWD	8	60	44
Engine Code: J6A; Construction Year to: 12/1993; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.4	Saloon	Petrol	08/1993	12/1994	FWD	8	75	55
Engine Code: F4B; Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.4	Saloon	Petrol	08/1993	04/1994	FWD	8	71	52
Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.6 i 16V	Saloon	Petrol	01/1994	12/1994	FWD	16	88	65
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.6 i 16V	Saloon	Petrol	08/1993	12/1994	FWD	16	90	66
Engine Code: L1E; Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.8 D	Saloon	Diesel	08/1993	12/1994	FWD	8	60	44
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.8 i 16V	Saloon	Petrol	08/1993	12/1994	FWD	16	105	77
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VI Saloon (AFL) 1.8 TD	Saloon	Diesel	08/1993	12/1994	FWD	8	90	66
Construction Year to: 12/1994; Braking/Drive Dynamics: for vehicles without ABS
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.3	Hatchback	Petrol	01/1995	10/1998	FWD	8	60	44
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.4	Hatchback	Petrol	01/1995	10/1998	FWD	8	75	55
Engine Code: F4B
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.4	Hatchback	Petrol	01/1995	12/1999	FWD	8	73	54
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.6 16V	Hatchback	Petrol	01/1995	10/1998	FWD	16	90	66
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.6 16V 4x4	Hatchback	Petrol	01/1995	10/1998	AWD	16	90	66
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.6 i 16V	Hatchback	Petrol	01/1995	08/1995	FWD	16	88	65
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.8 16V	Hatchback	Petrol	01/1995	08/1995	FWD	16	105	77
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.8 16V (EDA, EHC)	Hatchback	Petrol	01/1995	10/1998	FWD	16	115	85
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.8 D	Hatchback	Diesel	01/1995	12/1996	FWD	8	60	44
Engine Code: RTE; Engine Code: RTF; Engine Code: RTH
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.8 TD	Hatchback	Diesel	01/1995	10/1998	FWD	8	90	66
Engine Code: RFD; Engine Code: RFK
FORD ESCORT Mk VII (GAL, AAL, ABL) 1.8 Turbo D	Hatchback	Diesel	12/1995	10/1998	FWD	8	70	51
FORD ESCORT Mk VII Convertible (ALL) 1.4	Convertible	Petrol	02/1995	08/1998	FWD	8	75	55
FORD ESCORT Mk VII Convertible (ALL) 1.6 16V XR3i	Convertible	Petrol	02/1995	12/1996	FWD	16	88	65
Engine Code: L1H; Engine Code: L1K<ZH16, ZETEC-E>
FORD ESCORT Mk VII Convertible (ALL) 1.6 16V XR3i	Convertible	Petrol	02/1995	09/1999	FWD	16	90	66
FORD ESCORT Mk VII Convertible (ALL) 1.8 16V XR3i	Convertible	Petrol	10/1995	08/1998	FWD	16	115	85
FORD ESCORT Mk VII Convertible (ALL) 1.8 16V XR3i	Convertible	Petrol	02/1995	08/1995	FWD	16	130	96
Construction Year to: 08/1995
FORD ESCORT Mk VII Convertible (ALL) 1.8 16V XR3i	Convertible	Petrol	02/1995	08/1998	FWD	16	105	77
FORD ESCORT Mk VII Convertible (ALL) 1.8 TD	Convertible	Diesel	09/1995	08/1998	FWD	8	90	66
FORD ESCORT Mk VII Convertible (ALL) 1.8 Turbo D	Convertible	Diesel	10/1996	08/1999	FWD	8	70	51
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.3	Saloon	Petrol	01/1995	02/1999	FWD	8	60	44
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.4	Saloon	Petrol	01/1995	02/1999	FWD	8	75	55
Engine Code: F4B
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.4	Saloon	Petrol	01/1995	12/1996	FWD	8	73	54
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.6 i 16V	Saloon	Petrol	01/1995	02/1999	FWD	16	90	66
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.6 i 16V	Saloon	Petrol	01/1995	08/1995	FWD	16	88	65
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.8 16V	Saloon	Petrol	01/1995	02/1999	FWD	16	115	85
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.8 16V	Saloon	Petrol	01/1995	08/1995	FWD	16	105	77
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.8 D	Saloon	Diesel	01/1995	12/1996	FWD	8	60	44
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.8 TD	Saloon	Diesel	01/1995	02/1999	FWD	8	90	66
Engine Code: RFD; Engine Code: RFK; Engine Code: RFS
FORD ESCORT Mk VII Saloon (GAL, AFL) 1.8 Turbo D	Saloon	Diesel	12/1995	02/1999	FWD	8	70	51
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.3	Estate	Petrol	01/1995	01/1999	FWD	8	60	44
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.4	Estate	Petrol	01/1995	02/1999	FWD	8	75	55
Engine Code: F4B
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.4	Estate	Petrol	01/1995	12/1996	FWD	8	73	54
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.6 16V	Estate	Petrol	01/1995	02/1999	FWD	16	90	66
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.6 i 16V	Estate	Petrol	01/1995	08/1995	FWD	16	88	65
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.8 16V	Estate	Petrol	01/1995	02/1999	FWD	16	115	85
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.8 16V	Estate	Petrol	01/1995	08/1995	FWD	16	105	77
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.8 D	Estate	Diesel	01/1995	02/1999	FWD	8	60	44
Engine Code: RTF; Engine Code: RTH
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.8 TD	Estate	Diesel	01/1995	02/1999	FWD	8	90	66
FORD ESCORT Mk VII Turnier (GAL, ANL) 1.8 Turbo D	Estate	Diesel	12/1995	02/1999	FWD	8	70	51
FORD ESCORT VI Estate Van (AVL) 1.8 TD	Estate Van	Diesel	01/1995	08/2000	FWD	8	90	66
Engine Code: RFK; Engine Code: RFS
FORD FIESTA Hatchback Van (FVD) 1.0	Hatchback Van	Petrol	04/1989	12/1991	FWD	8	45	33
FORD FIESTA Hatchback Van (FVD) 1.1	Hatchback Van	Petrol	12/1991	08/1995	FWD	8	50	37
FORD FIESTA Hatchback Van (FVD) 1.1	Hatchback Van	Petrol	04/1989	12/1992	FWD	8	54	40
FORD FIESTA Hatchback Van (FVD) 1.8 D (FVJ)	Hatchback Van	Diesel	03/1989	12/1995	FWD	8	60	44
FORD FIESTA Mk III (GFJ) 1.0	Hatchback	Petrol	03/1989	12/1995	FWD	8	45	33
FORD FIESTA Mk III (GFJ) 1.1	Hatchback	Petrol	03/1989	12/1995	FWD	8	55	40
FORD FIESTA Mk III (GFJ) 1.1	Hatchback	Petrol	03/1989	12/1995	FWD	8	50	37
FORD FIESTA Mk III (GFJ) 1.3	Hatchback	Petrol	06/1991	12/1992	FWD	8	60	44
Construction Year from: 06/1991
FORD FIESTA Mk III (GFJ) 1.3	Hatchback	Petrol	06/1991	12/1995	FWD	8	60	44
Engine Code: JBC; Engine Code: J6B<HCS CFI HC>; Construction Year from: 06/1991
FORD FIESTA Mk III (GFJ) 1.3 Cat	Hatchback	Petrol	06/1991	12/1996	FWD	8	60	44
Construction Year from: 06/1991; Construction Year to: 12/1996
FORD FIESTA Mk III (GFJ) 1.4	Hatchback	Petrol	03/1989	12/1995	FWD	8	73	54
Engine Code: FUG; Engine Code: FUJ
FORD FIESTA Mk III (GFJ) 1.4	Hatchback	Petrol	03/1989	12/1995	FWD	8	71	52
FORD FIESTA Mk III (GFJ) 1.4	Hatchback	Petrol	11/1992	12/1996	FWD	8	75	55
FORD FIESTA Mk III (GFJ) 1.8 D	Hatchback	Diesel	03/1989	12/1995	FWD	8	60	44
FORD FIESTA Mk IV (JA_, JB_) 1.25 i 16V	Hatchback	Petrol	08/1995	01/2002	FWD	16	75	55
FORD FIESTA Mk IV (JA_, JB_) 1.3 i	Hatchback	Petrol	08/1995	01/2002	FWD	8	50	37
FORD FIESTA Mk IV (JA_, JB_) 1.3 i	Hatchback	Petrol	11/1995	01/2002	FWD	8	60	44
Engine Code: J4C; Engine Code: J4J; Engine Code: J4L; Engine Code: J4Q; Engine Code: J4R; Engine Code: J4T; Construction Year from: 11/1995
FORD FIESTA Mk IV (JA_, JB_) 1.4 i 16V	Hatchback	Petrol	04/1996	12/2000	FWD	16	90	66
Engine Code: FHA; Engine Code: FHE; Construction Year to: 12/2000
FORD FIESTA Mk IV (JA_, JB_) 1.6 16V Sport	Hatchback	Petrol	02/2000	01/2002	FWD	16	103	76
FORD FIESTA Mk IV (JA_, JB_) 1.8 D	Hatchback	Diesel	10/1995	04/2000	FWD	8	60	44
Engine Code: RTK; Engine Code: RTJ; Construction Year from: 10/1995
FORD FIESTA Mk IV (JA_, JB_) 1.8 DI	Hatchback	Diesel	04/2000	01/2002	FWD	8	75	55
FORD KA (RB_) 1.3 i	Hatchback	Petrol	09/1996	10/2002	FWD	8	50	37
FORD KA (RB_) 1.3 i	Hatchback	Petrol	09/1996	09/2008	FWD	8	60	44
Engine Code: J4D; Engine Code: J4K; Engine Code: J4M; Engine Code: J4N; Engine Code: J4P; Engine Code: J4S; Engine Code: BAA; Construction Year to: 09/2008
FORD KA (RB_) 1.3 i	Hatchback	Petrol	06/1998	10/2002	FWD	8	49	36
Construction Year to: 10/2002
FORD KA (RB_) 1.3 i ROCAM	Hatchback	Petrol	10/2002	09/2008	FWD	8	70	51
Construction Year from: 10/2002; Construction Year to: 09/2008
FORD KA Van (RB) 1.3	Hatchback Van	Petrol	10/2002	03/2004	FWD	8	70	51
Engine Code: A9B; Construction Year from: 10/2002
FORD KA Van (RB) 1.3 i	Hatchback Van	Petrol	05/2002	05/2005	FWD	8	60	44
FORD ORION III (GAL) 1.3	Saloon	Petrol	07/1990	12/1993	FWD	8	60	44
Engine Code: J4B; Engine Code: JBD<HCS 2V HC>; Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.4	Saloon	Petrol	07/1990	12/1993	FWD	8	71	52
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.4	Saloon	Petrol	07/1990	12/1993	FWD	8	73	54
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.6	Saloon	Petrol	07/1990	12/1992	FWD	8	90	66
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.6 i	Saloon	Petrol	07/1990	09/1992	FWD	8	105	77
Engine Code: LJF; Engine Code: LJE<CVH EFI HC>; Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.6 i 16V	Saloon	Petrol	07/1992	12/1993	FWD	16	90	66
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.8 D	Saloon	Diesel	11/1990	12/1993	FWD	8	60	44
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.8 i 16V	Saloon	Petrol	02/1992	12/1993	FWD	16	105	77
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.8 i 16V	Saloon	Petrol	01/1992	12/1993	FWD	16	130	96
Braking/Drive Dynamics: for vehicles without ABS
FORD ORION III (GAL) 1.8 TD	Saloon	Diesel	03/1992	12/1993	FWD	8	90	66
Braking/Drive Dynamics: for vehicles without ABS
FORD PUMA (EC_) 1.4 16V	Coupe	Petrol	01/1998	10/2000	FWD	16	90	66
Construction Year from: 01/1998
FORD PUMA (EC_) 1.7 16V	Coupe	Petrol	06/1997	12/2001	FWD	16	125	92
Construction Year from: 06/1997; Construction Year to: 12/2001
MAZDA 121 III (JASM, JBSM) 1.25	Hatchback	Petrol	03/1996	01/2002	FWD	16	75	55
Construction Year to: 01/2002; Braking/Drive Dynamics: for vehicles with ABS
MAZDA 121 III (JASM, JBSM) 1.3	Hatchback	Petrol	03/1996	01/2002	FWD	8	50	37
Construction Year to: 01/2002; Braking/Drive Dynamics: for vehicles with ABS
MAZDA 121 III (JASM, JBSM) 1.3	Hatchback	Petrol	03/1996	01/2002	FWD	8	60	44
Engine Code: 1E04(J4C); Engine Code: 1E04(J4J); Engine Code: 1E09(J4C); Engine Code: 1E09(J4J); Engine Code: 1E13(J4C); Engine Code: 1E13(J4J); Construction Year to: 01/2002; Braking/Drive Dynamics: for vehicles with ABS
MAZDA 121 III (JASM, JBSM) 1.8 D	Hatchback	Diesel	03/1996	01/2002	FWD	8	60	44
Construction Year to: 01/2002; Braking/Drive Dynamics: for vehicles with ABS

Bosch's portfolio of products is steeped in OE quality and provides one of the most comprehensive ranges of OE aftermarket parts, Bosch's continual investment in research and development allows it to be the worlds largest supplier of cutting edge automotive technology.

Returns

We provide a simple no-nonsense returns policy:

1. Always contact us first. We cannot process a return if you do not email us.
2. We can only accept returns if they are either genuinely faulty or in pristine condition (have not been fitted and in original unmarked packaging).
3. Returns received by us 30 days or more after the date of despatch will not be accepted unless specifically agreed beforehand.
4. We will process your return within 2 working days and will act quickly to action whatever we have agreed over email (refund, replacement or exchange).