Shipping Policy

Hey there, and thanks a bunch for shopping at Charlie Trading Company! We know you’re excited to get your new find, so here’s the scoop on how we handle the shipping:

Super Swift Shipping

Within One Business Day**: Yup, you read that right! Buy on a Monday, and your treasure is shipped out by Tuesday. A Friday purchase? It's on its way by end-of-day Monday.

Calculating Arrival

Keep in mind that the delivery date = our shipping date + the carrier’s transit time. So, if you need it super fast, consider upgrading your shipping method at checkout.

Tracking Info

Once your item's on its way, we’ll shoot you an email with the tracking details so you can follow its journey.

Safe Packaging

We pack with care to make sure your item arrives in perfect condition.

International Buyers

Extra fees (like customs charges) at your end? Those are your responsibility. And delivery might take a bit longer, thanks to customs and distance.

Questions or Concerns

Need help or got special requests? Reach out before placing your order, and we’ll do our best to make it happen.

Your new treasure is just a quick ship away! Thanks for choosing Charlie Trading Company and happy shopping!

Return Policy

Thank you for shopping with Charlie Trading Company! Your satisfaction is crucial to us, so if there’s an issue with an item, here’s our 30-day return policy to keep things simple and fair:

30-Day Returns

- Eligible for all items, because peace of mind is priceless.

When It's On Us

- If there’s an error on our part (like receiving the wrong item or it arrives damaged), we'll cover all shipping costs and refund the full amount, including original shipping.

- Just reach out to us within 30 days of receiving your item, and we’ll sort out the return and refund ASAP.

When It's On You

- Changed your mind? No problem! But in this case, the return shipping cost will be your responsibility.

- Ensure the item is in the same condition you received it and send it back within 30 days. Once it’s checked and verified at our end, you’ll get a refund minus the original shipping cost.

How to Start a Return

1. Contact Us: Shoot us a message through eBay letting us know why you’re returning the item.

2. Ship It Back: We’ll guide you through the process, making it as smooth as possible.

3. Refund Process: Once the item checks out back at our HQ, we'll initiate your refund.

Let’s keep online shopping easy, honest, and fun! If you have any questions about our return policy or need further assistance, please don’t hesitate to get in touch.

Hello from Charlie Trading Company!

Who is Charlie?!

The most amazing dog in the world (see photo below). He's a favorite around the shop, so we decided to name our ebay store after him.

Our Story in a Nutshell

We're all about the thrill of the find! As a family-run biz, we hunt down unique, cool items at auctions and overstock sales and bring them straight to your screen. Whether it's vintage, modern, or just plain quirky, we aim to sprinkle a bit of joy and a dash of surprise into your shopping experience.

Why Choose Us?

Guaranteed Purchases!

Quality Checked**: Each piece is hand-checked to make sure it’s in tip-top shape.

We’ve Got Your Back

Hit us up anytime with issues or special requests. Your happy shopping experience is what we're here for.

Safe & Speedy Shipping

Your treasures, delivered quickly and securely.

Join the Hunt!

With constantly updated goodies, you never know what you'll find at Charlie Trading Company. Happy shopping and thanks for stopping by!

This is Charlie...