MODULE 1

Building Your Leadership Team

– What Does a Visionary Look Like?

– What Does a CEO Look Like?

– What Does a COO Look Like?

– What Does a CMO Look Like?

MODULE 2

Building Out Your Team

– From Doer to Delegator

– From One to Many: Building Your Team

– The Three Types of Hires

– Autonomy & Freedom

– Onboarding Your Team

– Managing Contractors

– How to Offboard with Dignity

MODULE 3

Managing People

– Presence is a Present

– Getting Buy-in

– Centralizing Your Communication

– Having Hard Conversations

– Setting Your Meeting Cadence

– Building Remote Camaraderie

MODULE 4

Managing Marketing

– Sell the Transformation

– You NEED Marketing

– Agency v. Contractor v. Team

– Allocating Marketing Efforts

– Managing Marketing Projects

MODULE 5

Managing The Customer Experience

– Business Is About People

– Building the Best Damn Product

– Support as a Revenue Lever

– Centralizing Business Assets

– Customer Feedback as a Source of Truth

MODULE 6

Managing Scale

– It All Comes Back to Constant Communication

– Managing Your Money

– Managing Your Vision

– Setting Up Systems & Projects

– Managing Your Projects

– Managing Your Metrics

**File size: 13.7 GB