About Us:
Altech-Store, a leading company, specializes in a diverse selection of commercial and gaming laptops. With large inventory and first hand direct global market access, we offer competitive prices on the latest products worldwide. With over 23 years in consumer tech trading and expert knowledge in laptop customization.
Contact Us for Assistance:
If you have any questions about our products, reach out to us first for a prompt response via or eBay messages. Most issues can be efficiently resolved through this initial contact. Additionally, if needed, we can assist you in reaching out to the manufacturer for support. Our goal is to achieve 100% customer satisfaction.
📦Return Policy Highlights:
Unopened Items: Return within 30 days for a full refund (excluding original shipping fees). You're responsible for return shipping fees.
Opened Items: Return incurs a restocking fee of at least 20%, depending on the return condition. Refund issued within 2-5 business days after return delivery.
Returns Without Original Packaging: Incur a 50% restocking fee.
Defective Item Return: Contact us or the manufacturer first. A 20%-50% restocking fee may apply if the item is non-defective. Refund processed within 2-5 business days after return receipt.
🖥️Serial Number Verification: Serial number must match our records for a refund. No refund if the serial number is missing or doesn't match .