Delivery to Mainland UK, excluding highlands, as stated. (Please ask for a quote before buying if you are off the mainland or in the highlands). Some areas in postcodes AB, IV, KW, PA & PH may also incur a surcharge so please contact us before buying if you live in these areas.

Please note that delivery to Scottish highlands can take up to 3 days.

If you live in a block of flats the couriers can only deliver to the main entrance, the driver can not carry items up any stairs.

Please provide us with a contact telephone number, in case either we or the couriers have any problems with your order or delivery.

Deliveries on Saturdays or before 12pm are available at an extra cost - Please contact us for a quote.

Returns

Please contact us within 14 days of receipt if your purchase is damaged, faulty or not as ordered.

We will replace any damaged or faulty parts. We may require proof of damage (photo) and a brief explanation.

If we are unable to resolve the issue to your satisfaction, the product can be returned for a full refund. Please ensure that the product is returned in original condition (unassembled) and in original packaging.

Postage for returned goods is the responsibility of the buyer.

Product Care

Your new product should give you years of pleasure. Some simple recommendations may help to keep your product in good condition.

Try to use the product only for it's intended purpose. Living room furniture for example is not designed for outdoor use.

Always wipe up stains and water spillage immediately, to prevent prolonged damage.