Installation:
- Fitting, balance & disposal of scrap tyres NOT included in price
Shipping Time:
- Shipping within Sydney usually same-day or next business day
- For delivery outside Sydney CBD, allow 1-2 business days
- For delivery to regional & remote locations, allow up to 7 business days
- Pls be sure to provide your best contact number (preferably mobile) on checkout in case courier driver needs to reach you to provide delivery access to premises.
Shipping Address:
- Our couriers much prefer to deliver to BUSINESS ADDRESS such as your selected Auto workshop garage or your preferred tyre fitting centre or any other kind of business address that is open during regular business hours in order to ensure someone will be available to SIGN for receiving your order.
- Buyers receiving orders at a RESIDENTIAL address kindly DO NOT purchase unless you contact us to make special arrangements.
- PLEASE NOTE - couriers & delivery companies have instated policies to refuse leaving items at a door or gate at any location without the confirmation of a receipt signature.
Receipt of Delivery / Returns / Re-Delivery Policy:
- Kindly make an effort to ensure someone is available to sign receipt for your delivery, especially if it is to a residential address
- However, if no one is available to sign for receiving your order, the items will get RETURNED to a local depot even if the buyer has authorized to 'leave at door or gate'.
- Pls note, most courier companies have policies allowing drivers to refuse delivering items without the confirmation of receipt signature.
- If your order gets returned to a local depot, it will be the buyer's responsibility to arrange own PICK-UP from depot
- If re-deliveries is deemed necessary, this process will be available at a CHARGEABLE rate and is to be advised on case by case basis.
Important Notes Regarding Our Products:
- Our tyres are ALWAYS current fresh production of the year or manufactured in the previous year from current, unless specified otherwise on the listing,
- We source our tyres through OFFICIAL / APPROVED / AUTHORIZED AUSTRALIAN DISTRIBUTORS OR AGENTS OR DEALERS
- We DO NOT handle, source or purchase through parallel tyre importers
Thank you for shopping @ Tyre Genie!