Official product, genuine item(s) Items are in their original packaging as per the pictures Please ensure that you have checked the listing fully prior to purchasing and read through the item description. We do NOT accept returns As these items are completely sealed, we are unable to process returns due to manufacturer issues. We would instead encourage you to contact the manufacturer directly. Please check out our other listings as we have a wide variety of products available Please feel free to contact us if you have any questions about our items. We are more than happy to help and we will reply as soon as possible 😊