1.Our product is brand new, and we will conduct 100% testing on each sold product before shipment to ensure that it can be used normally.

2. Please confirm before purchasing that the product is the configuration you need and matches your laptop. You can also contact our customer service for confirmation to avoid being unsuitable. Returns will need to be handled by the customer themselves.

3. There may be damage to the product during logistics transportation. If any damage is found upon receipt of the product, please notify our customer service personnel promptly for replacement or return processing.

Shipping details:

1. NA & Europe: Generally, We used Speedpak delivery to NA & European countries takes about 8-12 Business days.

2. Asia: Delivery to Asian countries, we used Chinapost e-packet takes about 6-14 Business days.

3. If you need the item very urgently, please contact us for express shipping.We will calculate the express shipping cost for you. Express shipping takes about 3-7 days to arrive. --If you have not got it within the shipping time, please no hesitate to contact us.We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams.Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.

4.If you have not got it within the shipping time, please no hesitate to contact us.We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams.Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.

5.International Buyers - Please Note: --Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility. The Lost due to undelivered address, it is responsibility for buyer. --Please check with your country customs office to determine how much these additional costs will be prior to bidding or purchasing.

Domestic handling time Will usually ship within 3 business days of receiving cleared payment.

Return & Refund:

1.We operate a 14 day money back guarantee.

2.If you need return, please contact our customer service representative, let us know the detailed problem.

3.We maintain high standards of excellence and strive for 100% customer satisfaction!Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback , so that we can satisfactorily address your concerns.