SaveCentral operates this outlet store. We have been selling on eBay and Amazon since early 2010 and we guarantee your satisfaction. Check out our generous returns policy, and feel free to contact us with any questions.

See some of our other listings in our store: https://www.ebay.com/str/savecentraloutlet

• For freight deliveries into New York City, there will be a shipping surcharge due to the location. Please contact us and we'll be able to assist you.
• If we offer free ground shipping on a listing, it will be for the 48 contiguous United States only. Shipping to Alaska, Hawaii and the US Territories will incur regular shipping charge as we cannot ship via the regular ground service.
• This item ships via a freight carrier due to its size (55x33x6) or weight (48.75lbs) . Please make sure to provide us with your phone number when ordering this item so that the shipping company can arrange for delivery.
• Freight delivery appointments may be required for oversized or heavy items.
• SaveCentral is not responsible for any customs, duties, and/or taxes for international shipments. We do not mark merchandise values below value or mark items as "gifts" as US and International government regulations prohibit such behavior.
• Removing the product from the United States will void all warranties/guarantees. Please check with the product manufacturer to find out their international warranty terms.
• We only ship to Confirmed Addresses on your Paypal Account. We cannot change the delivery address, nor cancel the order, nor set this up for a hold at the shipping company for pickup. If you refused the shipment or it is otherwise returned to us, it will be considered a non-defective return and you will be responsible for all shipping costs.
• Orders will leave our warehouse within 48 hours of your payment being cleared by Paypal. We ship Monday through Friday, we do not ship on Saturdays or Sundays because our offices are closed. At this time, we do not provide local pick up.
• Please Note: All International orders (including orders shipping to US territories) will be held for a period of 72 hours from the time of payment to insure payment via PayPal is cleared.

• We only accept payment by PayPal and they must be from confirmed addresses.
• Immediate payment is required, or within 5 days of auction closing.

• Please contact our Customer Service team if you have any issues with your item and to obtain an RMA number.
• You can return or exchange an item purchased within 30 days of the original purchase date. You must return the product in its original packaging (or equivalent) that was shipped to you, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment.
• For non-defective returns, you are responsible for the original and return shipping costs. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund.
• Once an order ships, we cannot set this up for a hold at the shipping company for pickup, nor change the delivery address, nor cancel the order. If you refused the shipment or it is otherwise returned to us, it will be considered a non-defective return and you will be responsible for all shipping costs.
• If your product happens to be defective and the Savecentral Warranty applies, please contact the manufacturer for assistance. You can contact us if you need help working with the manufacturer, or to request an RMA to return the item back to SaveCentral.
• A pre-paid return label will be emailed to you when the RMA for a defective return is approved.
• If SaveCentral cannot reproduce the reason for a defective return, you will be responsible for all shipping costs.
• In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA (regardless if the item was shipped to a freight forwarder, international mail forwarder or a family member), the warranty/guarantee is no longer valid. The customer must return the product to the USA ship-to address listed on the order, and only then will SaveCentral provide a shipping return label for the return to SaveCentral. SaveCentral will not be responsible for any taxes, duties, or fees related to this return.
• Products returned without an RMA number will be charged all shipping costs.
• If you have a return, it must be complete with all blank warranty cards, accessories and documentation as provided by the manufacturer. If your return is incomplete, opened, used or not in the condition we shipped it to you, you will be charged for those costs depending on how we will be able to relist the item.
• We send you an email that includes your shipped product's part number and serial number. We verify all serial numbers against our ship records and If your return is missing the UPC code on the manufacturer's packaging, or the product serial number is removed or incorrect, we will refuse your return.
• Refunds will be processed to your account 7-10 days after SaveCentral receives your authorized return at our facility.

• Our customer support is available from 9:00am to 5:00pm MT, Monday through Friday.
• Please contact us via the eBay Contact Seller Functionality.
• Please contact us with any concerns so that we can ensure you are satisfied with your purchase.
• If you feel you can't leave us top ratings, contact us and we'll make it right!