Damage policy: We do our best to package your item so if it is dropped or mishandled it will still arrive in working condition. We have very few claims due to our careful packing procedures. If item is damaged, contact DGD Inc immediately and keep all packing materials.
Refund policy: Items must be checked and tested in a reasonable amount of time after delivery. If a refund is requested, items must be shipped back IMMEDIATELY for refund.
Shipping: If there is a shipping cost shown in the auction, it is for the continental US 48 States. Hawaii, Alaska, US properties such as Puerto Rico, Canadian and international shipments have additional shipping costs.
AUCTION AD LISTINGS
We are truthful in our descriptions and accurately describe our items. There are times when we do not have the ability and/or knowledge to fully test an item. We try to prevent listing items like that as much as possible. If we are unable to fully test, or we do not have knowledge of an item, it will be noted in the auction. If you are uncomfortable about the item and the way it is listed, please do not bid. If you can contact us about a way to test the item or give us more information so we can provide more information about the item please do so. Until you are satisfied with our response please do not bid. We want our buyers to be pleased with the item they receive.