****PLEASE NOTE CLEARANCE STOCK AND USED STOCK ARE NOT COVERED BY RETURNS POLICY AS NOT WANTED / CHANGED MIND IT IS SOLD AS SEEN. NOR ARE THE LIKES OF ADVENT CALENDARS THAT ARE DATE RELATED AND CAN'T BE SOLD IN THE TIME PERIOD THEY RELATE. IF AN ITEM IS RETURNED AS YOU CHANGED YOUR MIND YOU WILL NOT BE REFUNDED THE ORIGINAL POSTAGE COSTS OF THE ITEM. WE DO NOT PAY POSTAGE COSTS FOR YOU TO VIEW AN ITEM. WE ACCEPT RETURNS IF THEY ARRIVE BACK TO US WITH IN 30 DAYS OF PURCHASE ON NEW STOCK IF AGREED ON REQUEST BEING MADE THROUGH EBAY (OUT SIDE THIS TIME FRAME WILL BE REJECTED). DAMAGES IN THE MAIL MUST BE REPORTED WITH IN 48 HOURS AS THE CLAIM IS AGAINST THE MAIL SERVICE AND IF WE ARE NOT NOTIFIED AND ABLE TO INFORM ABOUT DAMAGES WE CAN NOT MAKE A CLAIM OUTSIDE THEIR GIVEN TIMES. WE DO NOT SEND ITEMS DAMAGED UNLESS STATED IN THE SALE AND IT IS CLEARLY HIGHLIGHTED, SO PLEASE LET US KNOW BEFORE FEEDBACK AND PROMPTLY SO WE CAN LOOK INTO RESOLVING.(WE CAN NOT TAKE LIABILITY FOR DAMAGED PARCELS IF YOU INFORM US AND IT IS TOO LATE TO MAKE A CLAIM) AS WE ARE NEVER HAPPY EITHER IF A COURIER DAMAGES A DELIVERY. IF THE BOX IS DAMAGED ON ARRIVAL PLEASE PHOTOGRAPH BEFORE OPENING. PLEASE DO NOT BLAME US FOR DAMAGES MADE BY THE COURIER AND GIVE US A CHANCE TO MAKE A CLAIM AGAINST THEM SHOULD THIS HAPPEN. IF NOT REPORTED WITH IN 48 HOURS WE CAN NOT MAKE A CLAIM. IF YOU THEN LEAVE FEEDBACK WITHOUT NOTIFYING US OF DAMAGES COMPLAINING WE WILL SEEK FOR IT TO BE REMOVED. EVERY DELIVERY WE SEND IS PHOTOGRAPHED OR A VIDEO TAKEN TO SHOW THE CONDITION IT IS SENT IN, SO CLAIMS AGAINST COURIER ARE EASILY RESOLVED. LOOK AT OUR FEEDBACK WE TAKE PRIDE IN THE SERVICE WE OFFER AND IF WE CAN RESOLVE AN ISSUE WITH A COURIER WE WILL DO SO. OR ANY ISSUE THAT MAY ARISE AND REMEMBER ALL NEW PLAYMOBIL SETS UNLESS STATED HAVE A WARRANTY WITH PLAYMOBIL WHO WILL REPLACE MISSING OR DAMAGED PARTS****