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Next Trend Dot Pty Ltd Is 100% Australian Owned And Operated Business Located In Melbourne We work around the clock to find, create, manufacture, and ship you the most innovative products. This way, you know you are guaranteed to have the most incredible things money can buy without spending days researching on your own. Trust our team of experts to help you stay ahead of the curve and always be on the cutting edge of technology. Join our product revolution as we continuously challenge what is possible in your life and help bring awesomeness worldwide.

 

WHAT WE OFFER

? Easy Chat

? Secured Payments

? Hassle-Free Warranty

? Positive Feedback

We accept eBay payment methods

All orders are shipped within 1 to 2 days of placing the order using DHL eCommerce, Australia Post, or ePacket, depending on your location and fastest available service. The typical delivery time frame is between 5 to 10 business days. However, you may receive your items much earlier. All orders are shipped Fast Packages may be faced with delays beyond our control, such as customs or postal delays.

Note: Your parcel may take longer than usual to arrive because of major disruptions. Thanks for understanding!

Next Trend Dot offers a full refund or a replacement if packages arrived are badly damaged.

Next Trend Dot offers a partial refund or a replacement if packages arrived are partially damaged (except thread, slightly wrinkled, small scratches, etc.).

 

Notes:

a. For fragile products, a refund is highly recommended.

b. For damaged packing boxes, Next Trend Dot cannot offer any refunds or other after-sale services due to the long-distant international delivery.

c. For ordinary products, clients shall complain or open a dispute with you within 5 days after packages are delivered.

d. For electronic products, clients shall complain or open a dispute to you within 6 days after packages are delivered.

 

3. Incorrect or Missing Products.

Next Trend Dot has a strict quality control process before products are dispatched. Next Trend Dot will deal with incorrect or missing products as follows:

a. For incorrect products, Next Trend Dot offers a full refund or replacement.

b. For products with the wrong color, size which doesn't affect product function, etc., Next Trend Dot offers a refund or resend if you provide the screenshot of your client's complaint which including name, content, and date.

c. For parts missing which doesn’t affect product function, Next Trend Dot may refund partially or resend the missing part; for parts missing which affect product function, Next Trend Dot will resend the product only.

d. For accessories, Next Trend Dot will resend the accessories.

 

Notes:

For the size problem, Next Trend Dot will appreciate it a lot if you can measure the product according to the correct measurement method and provide us a photo of the measurement. Then, our dispute team will deal with your disputes quickly.

 

4. Orders Cancellation.

For orders cancellation, Next Trend Dot offers a full refund before products been processed by warehouses. But things may be different for following orders:

a. After payment, POD orders cannot be canceled as it is customized.

b. After payment, private inventory orders cannot be canceled as it is special products and only available for you.

c. After payment, video and photo orders cannot be canceled as NTD has planned and prepared for you after payment.

d. order cannot be canceled change of mind

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