Please feel free to contact us with any questions or concerns you may have regarding our active or completed listings. We will do our best to provide you the information you are looking for.

Employees at Catholic Social Services manage this eBay account Monday through Friday, 8:00am to 4:00pm CST. We are available during these hours to answer questions and address customer concerns.

Please send all communication via the eBay messaging system. 

We trace our beginnings to 1932 when Bishop Louis Kucera founded CSS to respond to the needs of persons suffering the effects of the Great Depression. We are an agency of the Catholic Diocese of Lincoln serving under the auspices of Bishop James Conley. God has called us to build up the Body of Christ in southern Nebraska through the spiritual and corporal works of mercy. We are called to grow in holiness, walk in trust, serve with integrity, and faithfully proclaim the Gospel.

This program is funded solely by the sale of donated goods.

The items we receive are sold through our four Gift & Thrift stores, eBay, and other e-commerce platforms. Each time you make a purchase from us, either here or in one of our Gift and Thrift Stores, you are helping bring Hope to the Good Life.

PAYMENT TERMS:

• Ebay managed payments is the only method of payment we accept.
• In the event payment has not been received 5 business days after the auction has ended or after clicking "Buy It Now", we may relist the item and open an unpaid item case
• We can not end auctions early for "Buy-it-Now" or "Best offer" offers.

SHIPPING TERMS:

• We are happy to offer combined shipping for listings ending on the same day.  Please contact us after the auctions end to make arrangements
• Payment must clear before an item will be shipped
• All shipments come with delivery confirmation
• Items listed for "Local Pick-up Only"  must be retrieved no later than 5 business days after payment is received.
• We will only ship to the address the buyer has registered with eBay unless notified ahead of time on eBay via a message. 
• We do not ship internationally

Customer service is our top priority. If you make a purchase from us and an issue arises; please give us a chance to make things right by contacting us before leaving negative feedback or opening a case. We promise to resolve problems quickly and professionally.

Thank you for visiting our eBay store, supporting our cause, and helping bringing Hope to the Good Life.