Welcome to Quenchy London, "the meaning of life, is to give life meaning", we are manufacturers and retailers of quality bags, handbags, purses, holdalls, and leather accessories from our own dedicated leather factory.

Any questions? Contact our customer services by Messaging us through the "contact seller" links on every page

Payments must be made within 7 days of a completed winning bid or "buy it now", sale. Please remember that when you bid, you are entering into a contract to buy. Payments are only accepted via eBay, this ensures practically immediate dispatch, you are protected against fraud, and is THE most secure method. You do NOT need a paypal account.

Any questions? Contact our customer services by Messaging us through the "contact seller" links on every page

We aim to post the very next day after cleared payment is received, sometimes we are able to post the same day if the order is cleared early enough. We don't earn anything on the postage and packing, we don't aim to either. We charge roughly 50p - £1 on top of the actual Royal Mail cost, this basically covers the cost of the mail-order bags and the labels bought directly from Royal Mail. We are also charged £450 per year for Royal Mail to pick up our parcels daily.

PLEASE NOTE, WE DO NOT POST ON WEEKENDS OR BANK HOLIDAYS

International items can take: Ireland: 1-3 weeks Malta: up to 4 weeks Rest of Europe 2-3 weeks, Rest of the world 3-6 weeks. We take great care packaging every item to ensure safe shipment to you. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.

Any questions? Contact our customer services by Messaging us through the "contact seller" links on every page

We warrantee, guarantee, and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service.

In the rare event that you have a problem with your item please contact us and we'll be happy to help. 

Genuinely faulty goods will be replaced or money refunded, however, we must be advised of any faulty goods upon receipt of the item. It is the customer's responsibility to pay for and ship the item back to us within 30 days. If the item is found to be faulty, we will also refund the postage cost.

Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. In the event that a customer has made a bad purchasing decision, we will allow the item to be returned within 30 days, our top tip for the unwanted cost of returning an item, read our description and size measurements thoroughly as all photos must be the same viewable size on Ebay. The buyer must pay the return postage by recorded delivery.

Any questions? Contact our customer services by messaging us through the "contact seller" links on every page