Buying live stock from overseas or outside US.

There are two shipping charge that buyer have to pay to the Trans-shipper in your country.

1. Buyer pay $7.00 for the shipping fee from Thailand to the trans-shipper in your country.

2. TS : or trans-shipper will collect your fish and put into the new package to be sent out by USPS or Fedex within your country and there are import tax with the local shipping fee that buyer will need to settle and pay to the TS here.

3. 
Priority Mail(3 days) rate and Overnight shipping rate will vary depending on the trans-shipper and region. Customers have to contact directly to their trans-shipper regarding details.

4. We have shipment every week to USA to different TS: in CA, CO, FL, TX and MN
    For other country like Europe : We ship out better into Germany before they will repack and send to your country by UPS. [Extra charge will apply]


DOA :Death on Arrival , you will need to take fish photo in the original bag [unopened] within the next 4 hrs.
                                       and send dead fish photo back to me.

WE DO NOT OFFER REFUNDS or Accept Return on fish that are here in US !!!!!

We do replace the new fish in the same quality or from you choice selection within the same value.

Thank you very much !

GETTING TO KNOW NATURE OF BETTAS

🔸 Changeable Pattern : Bettas have got marble genes which means fish can grow up with changeable pattern as their ages, much or less depends on each betta and what your treat them.   *** We cannot stop fish growing up as well as marble gene changes. 

You might receive fish that got just a bit changing pattern, because that fish grew up fast from the day we took its photos. Please understand: this is the Nature of Betta!

IF TOTALLY CHANGE, WE WON'T SELL BUT RETAKE PHOTOS ***

Mostly fresh water retains colors. Strong Indian almond leaves water bring colors out.

 

 

🔸 Pale Colors and Tail Broken:

When you open the box, you'll see fish look Pale or have some damage tail behind. It's because of the stress from long travelling, feeling hungry by staying many days in the bag so they bite their own tail behind. 

 

Use some Indian Almond Leaves mix with Sea Salt in the water tank, it will take time for them to grow their tail back to normal again.

Please let it take a rest overnight, your betta will regain their strength and all colors.  Note: Betta fish can change colors as they age. This is natural.