As a well established online retailer, it is our aim to provide our customers with the best customer service and a speedy delivery. We are truly trustworthy in everything we do, so rest assured our items are as described and in excellent condition.

We are not a big company that treats our customers as just, so feel free to ask us any questions you may have.

Please leave feedback when you receive your item and if you have any problems, please contact us so we can address your concerns right away. Please add us to your favourites and thanks for helping us grow to be the best seller on eBay. We will try to give the best service possible.

When placing an order via eBay, you will have many payment options at checkout including PayPal, PayPal Credit, Credit Card, Debit Card, Apple Pay & Google Pay.

The service you choose when you place your order will determine when you should expect to receive it.
We dispatch items the same day for orders placed before 1pm orders placed after 1pm will be dispatched the following working day.
For all standard UK deliveries the estimated delivery time is 3-5 working days after dispatch. For Special Next Day Delivery, delivery is guaranteed before 1pm the next working day.

MY PARCEL HAS NOT ARRIVED, WHERE IS IT?
For items sent via a tracked postal service, you will be sent your tracking number via email once we have shipped your parcel. Please check the status on your tracking number in the first instance. If your parcel is showing as delivered but you do not have your item, we recommend checking in any safe places or with any neighbours to see if they have accepted the parcel on your behalf. If you still cannot locate your parcel, please use the resolution centre to open a case for eBay to review. If your tracking does not show as being delivered or your parcel was untracked and has not arrived after 7 days, please contact us so we can try to resolve this for you.

1. For all returns please contact us within 30 days after receiving the item(s).

2. If you would like to return the item(s) because you changed your mind, you will be responsible for the return shipping charges.

3. If you would receive a damaged, faulty or different item then you ordered, please contact us. We will send a replacement item or issue a refund. We will be responsible for the return shipping for such item(s).

4. Products must be undamaged, in original packaging (except faulty products). Please pack items carefully when returning them.

Feedback is extremely important for all eBay sellers. We strive on providing the best possible experience while shopping with us. If you receive your order within a reasonable time frame and if you do not require any assistance with your purchase then we would kindly request you to please leave us a 5* Positive Feedback rating. This helps us as a seller to maintain high quality service.

Before leaving Negative or Neutral feedback please make sure to contact us and provide information about the issue.