Items Are Used & Estate Found
Estate items, we buy at estate sales. We have no way of knowing the history unless disclosed at the sale, then we will relay that. Items are not cleaned or reconditioned. They are sold AS IS. Please understand we will do our best to explain the item but not every scratch or imperfection may be described. It is up to you to use the tools you have, like the magnifier that shows off eBay’s photos, ask questions etc.
On occasion you will find modern, new pieces on my site. New old stock refers to something I found in original condition, basically unused and or never worn or used (good time to e mail me a question.) Please do not be afraid to ask questions. Sometimes when listing an item I may not post pictures of back or inside. Do not assume e mail before buying and ask. I appreciate the heads up. I take great pride in the items I sell and customer satisfaction is number one with me and e bay.
Please do not use feedback as a way to gain leverage. I am not much on threats and e bay policy is clear on the issue. If you are not happy with an item, simply notify me and I will do my best to address your concerns. Feedback is used to determine seller listing spots, fees, discounts and the right to sell on e bay. A buyer can do insurmountable damage to a sellers account without even realizing it. I strive for 100% customer satisfaction just like e bay.
RETURNS: Per E bay’s new return policy I will be charging a minimum of 10% re stocking fee on all returns including fake “Item as not described” returns and all shipping plus any repairs to damaged items returned up to 50%. All items are certified by my jeweler and “I have been wearing gold jewelry for years, this looks fake, seems fake” is not “item as not described” this is not a reason to return an item, licensed jeweler written appraisal will be considered if E mailed to me within my 30 day return policy on an item that needs to be returned. I will have my jeweler review it and then determine the best course of action.
International Sales
All International sales will be shipped through eBay Global Shipping Program. The fee will be added to the item cost by E bay, not me. Buyer is responsible for any customs fees or duty charges.