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Payment is expected within 7 days of auction closed. Your prompt payment will be greatly appreciated. Unpaid Items will be forfeited per eBay Policies.
We do everything we can to ship your orders out as soon as possible. Basically orders are shipped out in 1 business day. To ensure orders can be delivered to you without any problem, your complete and correct physical shipping address should be provided when you check out.
Shopping from motor-dream, you will always enjoy a 60-day Satisfaction Guarantee. Buyer could return new and unused products in original factory and re-saleable condition for any reason within 60 days from the date of purchase. Please note that all returns should be pre-approved by our customer service team. Before return, please contact our customer service team for RMA number and return instructions. Unauthorized returns or used item will not be accepted.
Buyer
is responsible for return shipping cost. After returned item is
received and confirmed in good/re-sellable condition, we will exchange
the item or issue refund according to customer’s option. 20% restocking
fee may apply if returned item is not packed well or returned in bad
condition. The refund will be issued through PayPal and the funds should
go back to the account which you use to pay for order.
For
defective or damaged item, please contact us and provide as much
problem details as possible, we will consider to waive return and ship
replacement item or issue full refund to you directly after problem is
confirmed.
Buyer is responsible for return shipping cost. After returned item is received and confirmed in good/re-sellable condition, we will exchange the item or issue refund according to customer’s option. 20% restocking fee may apply if returned item is not packed well or returned in bad condition. The refund will be issued through PayPal and the funds should go back to the account which you use to pay for order.
For defective or damaged item, please contact us and provide as much problem details as possible, we will consider to waive return and ship replacement item or issue full refund to you directly after problem is confirmed.
Buyer is responsible for return shipping cost. After returned item is received and confirmed in good/re-sellable condition, we will exchange the item or issue refund according to customer’s option. 20% restocking fee may apply if returned item is not packed well or returned in bad condition. The refund will be issued through PayPal and the funds should go back to the account which you use to pay for order.
For defective or damaged item, please contact us and provide as much problem details as possible, we will consider to waive return and ship replacement item or issue full refund to you directly after problem is confirmed.
For anything about item or package shipping, please just message us, message is always faster than opening case.
Prior to applying for a return, leaving negative or neutral feedback, please do not hesitate to contact us, we are committed to resolve all issues in a friendly and satisfactory manner. You will expect to receive a response to your inquiry within 24 hours (Excluding Weekends and Public Holidays). Thanks so much!
