Welcome to our store! We are a professional worldwide wholesale company. High quality product , reasonable prices, excellent customer service and a reliable credit standing is our tenet.If you like our products, please add my eBay shop to your "My Favorites" list.
All the products we are selling include factory warranty, don’t cover items that have been abused, burned and damaged in any form.
1. Items are generally shipped out within 24 hours after your payment has been cleared (Sat. & Sun. excluded.)
2. Orders from Australia will all be shipped out via Australia Post Parcel Post Parcel/fastway. The shipment usually takes 3-7 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchase.
3. We ship to Australia ONLY and do not support Collection.
4. All items will be shipped to buyer's paypal address. Please check your paypal address before place the order.
5. We are not responsible for wrong or undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
You have 60 days to return it from the date it was received.
All returned items must be in the original package and you must provide us with the shipping tracking number,specific reason for the return and your ebay ID.
We will refund your full winning bid amount , upon receipt of the item in its original condition and package with all components and accessories included.
Our 60-Days Money Back Guarantee Warranty*
(Exchange or Refund) provides coverage for manufacturing defects and shipping damage only.
Photo Or Video Confirmation Is Required.(A Bird's Eye Photo, And A Close-Up Of The Problem)
What is not covered by Warranty?
Normal Wear And Tear
Misuse, Lack Of Care, Mishandling, Accidental Abuse
Abnormal Use Of Product
Damage Caused By Improper Or Unauthorized Repair Or Maintenance
Product That Has Been Modified Or Altered
Most defective orders are replaced free of charge or issue refund only after evidence confirmation is provided.
(This policy will not cover items that had been purchased from a different seller. Please contact the seller directly.)
Please leave your ebayID or order transaction number in the email, otherwise we cannot find your order information.
5 YEARS LIMITED WARRANTY*
LIMITED WARRANTY STATEMENT FOR xzx-factory118
If your order becomes defective due to faulty materials or workmanship within a period of 5 years from the date of purchase, we guarantee to do one of the following, though you may be required to pay shipping costs for return of the product to us and for shipment of the repaired/replaced product to you:
Replace Or Repair All Defective Parts, Or,
Repair A Defective Unit, Or,
Replace The Unit With A New Or Reconditioned Unit.
This Limited Warranty is subject to the following conditions:
Battery Packs Are Guaranteed For A 12-Month Period Only From The Date Of Original Purchase.
The Item Has Not Been Misused, Abused, Neglected, Altered, Modified Or Repaired By Anyone Other.
Defect Or Damage To The Battery Has Not Resulted From Use Of Accessories Or Tools That Are Inappropriate For Normal Operation Of The Battery , Or That Are Not Designed For Use With Your Tool.
The Item Has Been Subjected To Fair Wear And Tear.
The Item Has Not Been Used For Trade Or Professional Purposes.
The Item Has Not Been Used For Rental Purposes.
The Item Has Not Sustained Damage Through Foreign Objects, Substances Or Accidents.
In addition, the product has been abused, burned and damaged in any way by the item. are not covered by the warranty.
Your limited warranty does not cover:
Natural Wear And Tear Caused By Use In Accordance With Operating Instructions.
Unauthorized/Improper Maintenance/Handling Or Overload Is Excluded From This Warranty As Are Accessories Such As Adapter, Etc.
This limited warranty does not replace but is in addition to your statutory rights. This warranty does not apply to accessories supplied with the tool. This limited warranty applies only to the original purchaser and may not be transferred. All repairs and replacement will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
Thank you for considering xzx-factory118 products.
Dear buyers,we appreciate your business, if you are satisfied with our service , please leave us a Positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "Pefect Stars ".
If you have any concerns about your order,please contact us through eBay message or e-mail to resolve any issues before leaving a negative feedback or openin a dispute.
We aim to provide best services and products in exchange your maximum statifaction. We will do our best to resolve your issue till your satisfaction.
Our working time is: 09:00 AM-18:00 PM(Chinese time from Monday to Saturday).All emails will be answered within 24 hours except weekends and holidays