Product Description

1 Sustainable, Rechargeable 2 8H Charge, 30-day Battery
1 No More Tedious Buttons 2 Monitor Feeding Status 3 Real-time Anomaly Alerts 4 Remote Snack Awards 5 Multi-user Functionality

Solution for Muiti-pet Homes

1 No More Food Stealing 2 Long-lasting Freshness 3 Easy Removal of Food Tank 4 304 Stainless Steel 5 3-step Disassembly

Why does my network keep disconnecting?

Our product only supports 2.4GHz network connections. If your network is a 2.4GHz/5GHz interactive network, we suggest setting different account passwords for the two frequency bands to avoid connectivity issues caused by network hopping.

Why is my feeding schedule not repeating?

Please check if your feeding schedule has the 'repeat' option set. If this option is not set, the scheduled feeding will be a one-time event. When the 'repeat' option is set, the feeder will dispense the food at the date and time you specified.

What is the minimum amount of food that can be dispensed?

The minimum unit that can be dispensed per meal is 1/24 cup (10ml), weighing approximately 5g/0.18oz. The actual amount dispensed may vary depending on the size, type, and density of the food particles.

How much food can be dispensed per meal at most?

Up to 16/24 cups (160ml) can be dispensed per meal, weighing approximately 80g/2.82oz. The actual amount dispensed may vary depending on the size, type, and density of the food particles.

What should I do if there are ants around the food?

We suggest sprinkling pepper powder around the feeder to mitigate the possibility of ants, a solution that won't harm your pets.