This item is new open in the box. The grinder itself is in perfect condition. Removed from packaging only for testing and to make sure there were no cosmetic issues as there was some water damage to the manufacturers box.

Baratza is known for their quality grinders, excellent customer service, and availability of replacement parts.

From the manufacturer.

Optimized for precision, the Encore™ ESP delivers the grind resolution you need to brew creamy, syrupy shots of espresso. With simple turn-of-the hopper adjustments and the included dosing cup, the Encore™ ESP simplifies your espresso workflow.

Please message me with any questions. Thanks for looking.