Parts In Motion
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Please use the make model tool above to check the part fits your vehicle. If you are still unsure please contact us to ask about fitment.

Febi Oil Filter 106371 [PM1650034]
Oil Filter fits CITROEN 1624797780 1680682480 9814560680 Febi


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For any queries please contact using the contact seller link provided.
Description

Oil Filter fits CITROEN 1624797780 1680682480 9814560680 Febi

BrandFebi
Height75 mm
Outer diameter64 mm
Additional Information 2with seal ring
Inner diameter24 mm
Filter typeFilter Insert
Seal Diameter73 mm
Weight0.044 kg
TypeOil Filter

Information

General Information

These products are designed to be used as originally intended and not modified for purpose. Please ensure the products are installed by a competent individual. N.B. products are usually supplied without fitting instructions.


Cross references

1A FIRST AUTOMOTIVEE50262
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A.Z. MeisterteileAZMT-41-040-1335
AKRON-MALÒ1510251
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AMC FilterTO-156
AP XENERGYX1596676
ASHIKA10-ECO148
ASHUKI by PalidiumPAL2-8063
AVS AUTOPARTSLA119
BLUE PRINTADP152102
BORG & BECKBFO4283
BOSCHF 026 407 299
BREMSIFL0027
BSGBSG 30-140-012
CLEAN FILTERSML4574
COMLINEEOF337
CoopersFiaamFA6832ECO
DACO GermanyDFO0604
DENCKERMANNA211040
DIAMAXDL1334
Dr!ve+DP1110.11.0341
EUROREPAR1682953780
FASTFT38100
FI.BAF-833
FIL FILTERMLE 1780
FILTRONOE 667/6
FRAMCH12382
GOODWILLOG 181 ECO
HART926 183
HENGST FILTERE957H D505
HERTH+BUSS JAKOPARTSJ1312029
HIFI FILTERSO 9085
HOFFER14473, FKPSA022
IAP QUALITY PARTS123-17232
JAPANPARTSFO-ECO148
JAPKO1ECO148
JS ASAKASHIOE0145
KAISHINO1038
KAMOKAF121501
KAVO PARTSTO-156
KLAXCAR FRANCEFH173z
KNECHTOX 1237D
LUCASLFOE373
LUCAS FILTERSLFOE373
MAGNETI MARELLI153071762489, 154072486362
MAHLEOX 1237D
MANN-FILTERHU 7032 z
MAXGEAR26-2017, 26-2063
MDRMOF-3E148
MEAT & DORIA14473, FKPSA022
MEC-DIESEL400379
MECAFILTERELH4496
MGAFH1206
Millard FILTERSML-37032
MISFATL199
MOTAQUIPLVFL859
Motrio8550504591
MULLER FILTERFOP262
NAPANFO3259
NIPPARTSN1312030
NPST131A28
OPEN PARTSEOF4252.10
OPTIMALOP-FOF40229
PEMEBLAJAPFO-ECO148
PURROPUR-PO2023
QUINTON HAZELLQFL0389
RED-LINE38TO018
REVITAFRO01002
RIDEX7O0246
SCT - MANNOLSH4110P
SOFIMAS 5216 PE
STELLOX20-50800-SX
STEP FILTERSHC7971
TECNECO FILTERSOL2165E
TECNOCAROP1054
TOPRAN625 357
UFI25.216.00
VAICOV42-0905
WE PARTS14473, FKPSA022
WILMINK GROUPWG2196080, WG2196452, WG2222175, WG2227524, WG2326160
WIX FILTERSWL7555

Compatible with the following OEM references

CITROËN1624797780, 1680682480
DS1624797780, 1680682480, 9814560680
FIAT155254505
FORD2257375
FORD MOTOR COMPANYJX6Q6744AA
OPEL1624797780, 1680682480, 3557009
PEUGEOT1624797780, 1680682480, 9814560680
TOYOTASU001A7824
VAUXHALL03557009, 1624797780, 1680682480, 3557009

Passenger/LCV Vehicles

VehicleBodyFuelFromToDriveValvesBHPKW
CITROËN BERLINGO (ER_, EC_) 1.5 BlueHDi 100MPVDiesel06/2018onFWD1610275
CITROËN BERLINGO (ER_, EC_) 1.5 BlueHDi 130 (ECYHZJ, ECYHZR)MPVDiesel06/2018onFWD1613196
CITROËN BERLINGO (ER_, EC_) 1.5 BlueHDi 75MPVDiesel06/2018onFWD167656
CITROËN BERLINGO Box Body/MPV (K9) 1.5 BlueHDi 100Box Body/MPVDiesel06/2018onFWD1610275
CITROËN BERLINGO Box Body/MPV (K9) 1.5 BlueHDi 130Box Body/MPVDiesel06/2018onFWD1613196
CITROËN BERLINGO Box Body/MPV (K9) 1.5 BlueHDi 130 4x4Box Body/MPVDiesel06/2018onAWD1613196
CITROËN BERLINGO Box Body/MPV (K9) 1.5 BlueHDi 75Box Body/MPVDiesel10/2019onFWD167555
CITROËN C-ELYSEE (DD_) 1.5 BlueHDi 100SaloonDiesel05/2018onFWD1610275
Engine Code: YHY (DV5RD)
CITROËN C3 AIRCROSS II (2R_, 2C_) 1.5 BlueHDi 100 (2CYHYJ)SUVDiesel08/2018onFWD1610275
CITROËN C3 AIRCROSS II (2R_, 2C_) 1.5 BlueHDi 100 (2CYHYJ)SUVDiesel08/2018onFWD169973
CITROËN C3 AIRCROSS II (2R_, 2C_) 1.5 BlueHDi 120 (2CYHXX)SUVDiesel08/2018onFWD1612088
CITROËN C3 III (SX) 1.5 BlueHDi 100 (SXYHYP, SXYHTU)HatchbackDiesel05/2018onFWD1610275
Engine Code: YHY (DV5RD)
CITROËN C3 III Van (SX_, SY_) BlueHDi 100Hatchback VanDiesel03/2019onFWD1610275
CITROËN C4 CACTUS 1.5 BlueHDi 100HatchbackDiesel06/2018onFWD1610275
CITROËN C4 CACTUS 1.5 BlueHDi 100HatchbackDiesel06/2018onFWD169973
CITROËN C4 CACTUS 1.5 BlueHDi 120HatchbackDiesel09/2018onFWD1612088
CITROËN C4 CACTUS Van (0B_, 0P_) BlueHDi 100Hatchback VanDiesel05/2019onFWD169973
CITROËN C4 III (BA_, BB_, BC_) 1.5 BlueHDi 130 (BBYHZB)HatchbackDiesel10/2020onFWD1613196
CITROËN C4 III (BA_, BB_, BC_) BLUEHDI 110 (BBYHSA)HatchbackDiesel12/2020onFWD1611081
CITROËN C4 SPACETOURER (3D_) 1.5 BlueHDi 130MPVDiesel05/2018onFWD1613196
CITROËN C4 SPACETOURER Van (3D_) BlueHDi 130Box Body/MPVDiesel05/2019onFWD1613196
CITROËN C4 X (BD_, BE_, BF_) 1.5 BlueHDi 130 (BEYHZB)HatchbackDiesel09/2022onFWD1613196
CITROËN C5 AIRCROSS (A_) 1.5 BlueHDi 130 (ACYHZJ, ACYHZR)SUVDiesel01/2019onFWD1613196
Construction Year from: 01/2019
CITROËN DISPATCH III Bus (V_) 1.5 BlueHDi 100BusDiesel06/2018onFWD1610275
CITROËN DISPATCH III Bus (V_) 1.5 BlueHDi 120BusDiesel06/2018onFWD1612088
CITROËN DISPATCH III Van (V_) 1.5 BlueHDi 100VanDiesel06/2018onFWD1610275
CITROËN DISPATCH III Van (V_) 1.5 BlueHDi 120VanDiesel06/2018onFWD1612088
CITROËN SPACETOURER Bus (V_) 1.5 BlueHDi 100BusDiesel06/2018onFWD1610275
CITROËN SPACETOURER Bus (V_) 1.5 BlueHDi 120BusDiesel06/2018onFWD1612088
DS DS 3 / DS 3 CROSSBACK (UR_, UC_, UJ_) 1.5 BlueHDi 100 (UCYHYJ)HatchbackDiesel10/201812/2022FWD1610275
DS DS 3 / DS 3 CROSSBACK (UR_, UC_, UJ_) 1.5 BlueHDi 130 (UCYHZR)HatchbackDiesel10/2018onFWD1613196
DS DS 4 II (F_, FB_, F3_) BlueHDi 130 (FBYHZT)HatchbackDiesel10/2021onFWD1613196
DS DS 7 Crossback (J4_, JR_, JC_) 1.5 BlueHDi 130 (JCYHZJ, JCYHZR)SUVDiesel09/2017onFWD1613096
FIAT SCUDO Van 1.5 Multijet 100 (506)VanDiesel01/2022onFWD1610275
FIAT SCUDO Van 1.5 Multijet 120 (506)VanDiesel01/2022onFWD1612088
FORD ECOSPORT 1.5 EcoBlue TDCiSUVDiesel11/2017onFWD1610074
FORD ECOSPORT 1.5 TDCiSUVDiesel05/2015onFWD810074
Engine Code: UGJM; Construction Year from: 11/2017; or; Engine Code: XUJH; Construction Year from: 04/2018
FORD ECOSPORT 1.5 TDCi EcoBlueSUVDiesel04/2018onFWD1612592
Construction Year from: 04/2018
FORD ECOSPORT 1.5 TDCi EcoBlue 4x4SUVDiesel04/2018onAWD1612592
Construction Year from: 04/2018
FORD FOCUS IV (HN) 1.5 EcoBlueHatchbackDiesel01/2018onFWD169570
FORD FOCUS IV (HN) 1.5 EcoBlueHatchbackDiesel01/2018onFWD1612088
Transmission Type: 6-Speed Manual Transmission
FORD FOCUS IV Saloon (HM) 1.5 EcoBlueSaloonDiesel11/2018onFWD1612088
Transmission Type: 6-Speed Manual Transmission
FORD FOCUS IV Saloon (HM) 1.5 EcoBlueSaloonDiesel11/2018onFWD169570
FORD FOCUS IV Turnier (HP) 1.5 EcoBlueEstateDiesel09/2018onFWD169570
FORD FOCUS IV Turnier (HP) 1.5 EcoBlueEstateDiesel09/2018onFWD1612088
Transmission Type: 6-Speed Manual Transmission
FORD KUGA III (DFK) 1.5 EcoBlueSUVDiesel07/2019onFWD1612088
Transmission Type: Manual Transmission
FORD PUMA (J2K, CF7) 1.5 EcoBlueSUVDiesel04/2020onFWD1612088
FORD TOURNEO CONNECT / GRAND TOURNEO CONNECT V408 MPV 1.5 EcoBlueMPVDiesel05/201812/2022FWD1612088
Transmission Type: 6-Speed Manual Transmission
FORD TOURNEO CONNECT / GRAND TOURNEO CONNECT V408 MPV 1.5 EcoBlueMPVDiesel05/201812/2022FWD1610174
Transmission Type: 6-Speed Manual Transmission
FORD TOURNEO CONNECT / GRAND TOURNEO CONNECT V408 MPV 1.5 EcoBlueMPVDiesel05/201812/2022FWD167555
Transmission Type: 6-Speed Manual Transmission
FORD TRANSIT CONNECT MPV 1.5 EcoBlueMPVDiesel05/2018onFWD1610174
Transmission Type: 6-Speed Manual Transmission
FORD TRANSIT CONNECT MPV 1.5 EcoBlueMPVDiesel05/2015onFWD1612088
Transmission Type: 6-Speed Manual Transmission
FORD TRANSIT CONNECT MPV 1.5 EcoBlueMPVDiesel05/2018onFWD167555
Transmission Type: 6-Speed Manual Transmission
FORD TRANSIT CONNECT V408 Box Body/MPV 1.5 EcoBlueBox Body/MPVDiesel05/2018onFWD1610174
Transmission Type: 6-Speed Manual Transmission
FORD TRANSIT CONNECT V408 Box Body/MPV 1.5 EcoBlueBox Body/MPVDiesel05/2018onFWD1612088
Transmission Type: 6-Speed Manual Transmission
FORD TRANSIT CONNECT V408 Box Body/MPV 1.5 EcoBlueBox Body/MPVDiesel05/2018onFWD167555
Transmission Type: 6-Speed Manual Transmission
OPEL ASTRA L (O5) 1.5 Turbo D (FBYHZT, FBYHZJ)HatchbackDiesel10/2021onFWD1613196
OPEL ASTRA L Sports Tourer (O5) 1.5 CDTi (FCYHZT, FCYHZJ)EstateDiesel10/2021onFWD1613196
OPEL COMBO Box Body/MPV (K9) 1.5 DBox Body/MPVDiesel08/2018onFWD167656
OPEL COMBO Box Body/MPV (K9) 1.5 DBox Body/MPVDiesel08/2018onFWD1610275
OPEL COMBO Box Body/MPV (K9) 1.5 DBox Body/MPVDiesel08/2018onFWD1613196
OPEL COMBO Box Body/MPV (K9) 1.5 D 4x4Box Body/MPVDiesel08/2018onAWD1613196
OPEL COMBO E Tour / Life (K9) 1.5MPVDiesel06/2018onFWD167656
OPEL COMBO E Tour / Life (K9) 1.5MPVDiesel06/2018onFWD1610275
OPEL COMBO E Tour / Life (K9) 1.5MPVDiesel06/2018onFWD1613196
OPEL CORSA F (P2JO) 1.5 (68)HatchbackDiesel07/2019onFWD1610275
OPEL CORSA F Hatchback Van 1.5 (68)Hatchback VanDiesel07/2019onFWD1610275
OPEL CROSSLAND X / CROSSLAND (P17, P2QO) 1.5 Turbo D (75)SUVDiesel06/2018onFWD1610275
OPEL CROSSLAND X / CROSSLAND (P17, P2QO) 1.5 Turbo D (75)SUVDiesel08/2018onFWD1612088
Engine Code: D 15 DTH (DV5RC)
OPEL GRANDLAND / GRANDLAND X (A18, P1UO) 1.5 Turbo D (75)SUVDiesel04/2018onFWD1613196
OPEL GRANDLAND / GRANDLAND X (A18, P1UO) 1.5 Turbo D (75)SUVDiesel06/201807/2021FWD1610275
OPEL MOKKA 1.5 (76)SUVDiesel10/2020onFWD1611081
OPEL VIVARO C Bus (K0) 1.5BusDiesel03/2019onFWD1610275
OPEL VIVARO C Bus (K0) 1.5BusDiesel03/2019onFWD1612088
OPEL VIVARO C Van (K0) 1.5VanDiesel03/2019onFWD1610275
OPEL VIVARO C Van (K0) 1.5VanDiesel03/2019onFWD1612088
OPEL VIVARO C Van (K0) 1.5 4x4VanDiesel03/2019onAWD1612088
OPEL ZAFIRA LIFE Bus (K0) 1.5BusDiesel03/2019onFWD1612088
OPEL ZAFIRA LIFE Bus (K0) 1.5BusDiesel03/2019onFWD1610275
PEUGEOT 2008 I (CU_) 1.5 BlueHDI 100SUVDiesel05/2018onFWD1610275
PEUGEOT 2008 I (CU_) 1.5 BlueHDI 120SUVDiesel05/2018onFWD1612088
PEUGEOT 2008 II (UD_, US_, UY_, UJ_, UR_, UC_) 1.5 BlueHDI 100SUVDiesel08/2019onFWD1610275
PEUGEOT 2008 II (UD_, US_, UY_, UJ_, UR_, UC_) 1.5 BlueHDI 130SUVDiesel08/2019onFWD1613196
PEUGEOT 208 Hatchback Van (CR_) 1.5 BlueHDi 100Hatchback VanDiesel05/201812/2019FWD1610275
PEUGEOT 208 I (CA_, CC_) 1.5 BlueHDI 100HatchbackDiesel05/201812/2019FWD1610275
PEUGEOT 208 II (UB_, UP_, UW_, UJ_) 1.5 BlueHDI 100HatchbackDiesel06/2019onFWD1610275
Engine Code: YHY (DV5RD)
PEUGEOT 208 II (UB_, UP_, UW_, UJ_) 1.5 BlueHDI 130HatchbackDiesel09/2019onFWD1613196
PEUGEOT 3008 SUV (MC_, MR_, MJ_, M4_) 1.5 BlueHDi 130SUVDiesel02/2018onFWD1613196
PEUGEOT 3008 Van (MR_, MC_, MJ_) BlueHDi 130 (MCYHZB)SUV VanDiesel02/2018onFWD1613196
PEUGEOT 301 1.5 BlueHDI 100SaloonDiesel05/2018onFWD1610275
PEUGEOT 308 II (LB_, LP_, LW_, LH_, L3_) 1.5 BlueHDI 100HatchbackDiesel05/201806/2021FWD1610275
PEUGEOT 308 II (LB_, LP_, LW_, LH_, L3_) 1.5 BlueHDi 130HatchbackDiesel06/201706/2021FWD1613196
PEUGEOT 308 III (FB_, FH_, FP_, F3_, FM_) BlueHDi 130 (FBYHZL, FBYHZT)HatchbackDiesel07/2021onFWD1613196
PEUGEOT 308 SW II (LC_, LJ_, LR_, LX_, L4_) 1.5 BlueHDi 100EstateDiesel04/201806/2021FWD1610275
PEUGEOT 308 SW II (LC_, LJ_, LR_, LX_, L4_) 1.5 BlueHDi 130EstateDiesel06/201706/2021FWD1613196
PEUGEOT 308 SW III (FC_, FJ_, FR_, F4_, FN_) BlueHDi 130 (FCYHZL, FCYHZT)EstateDiesel07/2021onFWD1613196
PEUGEOT 5008 II (MC_, MJ_, MR_, M4_) 1.5 BlueHDi 130 (MCYHZJ, MCYHZR, MCYHZX)MPVDiesel02/2018onFWD1613196
PEUGEOT 5008 II Van (MC_, MJ_) BlueHDi 130 (MCYHZW, MCYHZR, MCYHZJ)Box Body/MPVDiesel06/2018onFWD1613196
PEUGEOT 508 II (FB_, FH_, F3_) 1.5 BlueHDI 130 (FBYHZJ, FBYHZR)HatchbackDiesel10/2018onFWD1613196
PEUGEOT 508 SW II (FC_, FJ_, F4_) 1.5 BlueHDi 130EstateDiesel09/2018onFWD1613196
PEUGEOT EXPERT Bus (V_) 1.5 BlueHDi 100BusDiesel06/2018onFWD1610275
PEUGEOT EXPERT Bus (V_) 1.5 BlueHDi 120BusDiesel06/2018onFWD1612088
PEUGEOT EXPERT Van (V_) 1.5 BlueHDi 100VanDiesel06/2018onFWD1610275
PEUGEOT EXPERT Van (V_) 1.5 BlueHDi 120VanDiesel06/2018onFWD1612088
PEUGEOT PARTNER Box Body/MPV (K9) 1.5 BlueHDi 100Box Body/MPVDiesel07/2019onFWD1610275
Engine Code: YHY (DV5RD)
PEUGEOT PARTNER Box Body/MPV (K9) 1.5 BlueHDI 130Box Body/MPVDiesel09/2018onFWD1613196
PEUGEOT PARTNER Box Body/MPV (K9) 1.5 BlueHDI 130 4x4Box Body/MPVDiesel09/2018onAWD1613196
PEUGEOT PARTNER Box Body/MPV (K9) 1.5 BlueHDi 75Box Body/MPVDiesel07/2019onFWD167555
PEUGEOT RIFTER 1.5 BlueHDi 100MPVDiesel09/2018onFWD1610275
Engine Code: YHY (DV5RD)
PEUGEOT RIFTER 1.5 BlueHDi 130MPVDiesel09/2018onFWD1613096
PEUGEOT RIFTER 1.5 BlueHDi 75 (ECYHW)MPVDiesel09/2018onFWD167555
PEUGEOT TRAVELLER Bus (V_) 1.5 BlueHDi 100BusDiesel06/2018onFWD1610275
PEUGEOT TRAVELLER Bus (V_) 1.5 BlueHDi 120BusDiesel06/2018onFWD1612088
TOYOTA PROACE Bus (MDZ_) 1.5 D4d (MDZ1)BusDiesel08/2018onFWD1612088
TOYOTA PROACE Bus (MDZ_) 1.5 D4d (MDZ8)BusDiesel08/2018onFWD1610275
TOYOTA PROACE CITY Box Body/MPV 1.5 D-4D 100 (BPZMD)Box Body/MPVDiesel10/2019onFWD1610275
Engine Code: DV5RD
TOYOTA PROACE CITY Box Body/MPV 1.5 D-4D 130 (BPZMA)Box Body/MPVDiesel10/2019onFWD1613196
TOYOTA PROACE CITY Box Body/MPV 1.5 D-4D 130 4x4 (BPZMA)Box Body/MPVDiesel04/2021onAWD1613196
TOYOTA PROACE CITY Box Body/MPV 1.5 D-4D 75 (BPZMJ)Box Body/MPVDiesel10/2019onFWD167555
TOYOTA PROACE CITY VERSO MPV 1.5 D-4D 100 (BKYMD)MPVDiesel10/2019onFWD1610275
Engine Code: DV5RD
TOYOTA PROACE CITY VERSO MPV 1.5 D-4D 130 (BKYMA)MPVDiesel10/2019onFWD1613196
TOYOTA PROACE Van (MDZ_) 1.5 D4d (MDZ1)VanDiesel05/2019onFWD1612088
TOYOTA PROACE Van (MDZ_) 1.5 D4d (MDZ8)VanDiesel05/2019onFWD1610275
TOYOTA PROACE VERSO Bus (MPY_) 1.5 D4d (MPY1)BusDiesel06/2018onFWD1612088
TOYOTA PROACE VERSO Bus (MPY_) 1.5 D4d (MPY8)BusDiesel06/2018onFWD1610275
VAUXHALL ASTRA Mk VIII (L) 1.5 Turbo D (FBYHZT, FBYHZJ)HatchbackDiesel10/2021onFWD1613196
VAUXHALL ASTRA Mk VIII (L) Sports Tourer 1.5 Turbo DEstateDiesel10/2021onFWD1613196
VAUXHALL COMBO Mk IV (E) Box Body/MPV (K9) 1.5 DBox Body/MPVDiesel08/2018onFWD167656
VAUXHALL COMBO Mk IV (E) Box Body/MPV (K9) 1.5 DBox Body/MPVDiesel08/2018onFWD1610275
VAUXHALL COMBO Mk IV (E) Box Body/MPV (K9) 1.5 DBox Body/MPVDiesel08/2018onFWD1613196
VAUXHALL COMBO Mk IV (E) Box Body/MPV (K9) 1.5 D 4x4Box Body/MPVDiesel08/2018onAWD1613196
VAUXHALL COMBO Mk IV (E) Life (K9) 1.5MPVDiesel06/2018onFWD1610275
VAUXHALL COMBO Mk IV (E) Life (K9) 1.5MPVDiesel06/2018onFWD1613196
VAUXHALL CORSA Mk V (F) 1.5HatchbackDiesel07/2019onFWD1610275
VAUXHALL CROSSLAND X / CROSSLAND (P17) 1.5 Turbo D (75)SUVDiesel06/2018onFWD1610275
VAUXHALL CROSSLAND X / CROSSLAND (P17) 1.5 Turbo D (75)SUVDiesel08/2018onFWD1612088
VAUXHALL GRANDLAND X / GRANDLAND (A18) 1.5 Turbo D (75)SUVDiesel04/2018onFWD1613196
VAUXHALL MOKKA 1.5 (76)SUVDiesel10/2020onFWD1611081
VAUXHALL VIVARO C Van (K0) 1.5VanDiesel03/2019onFWD1610275
VAUXHALL VIVARO C Van (K0) 1.5VanDiesel03/2019onFWD1612088
VAUXHALL VIVARO C Van (K0) 1.5 4x4VanDiesel03/2019onAWD1612088
VAUXHALL VIVARO LIFE Bus (K0) 1.5BusDiesel03/2019onFWD1612088
VAUXHALL VIVARO LIFE Bus (K0) 1.5BusDiesel03/2019onFWD1610275

As one of the global leaders in passenger car and commercial vehicle spare parts for more than 160 years, Febi Bilstein is constantly setting new standards in the independent aftermarket: More than 20,000 OE quality spare parts, the highest standards of service and cutting edge logistics.



Returns

We provide a simple no-nonsense returns policy:

1. Always contact us first. We cannot process a return if you do not email us.
2. We can only accept returns if they are either genuinely faulty or in pristine condition (have not been fitted and in original unmarked packaging).
3. Returns received by us 30 days or more after the date of despatch will not be accepted unless specifically agreed beforehand.
4. We will process your return within 2 working days and will act quickly to action whatever we have agreed over email (refund, replacement or exchange).