Included Accessories:

・LEICA DG VARIO-ELMARIT 12-60mm / F2.8-4.0 ASPH. / POWER O.I.S. LENS(Refer to photos 11-15).

・Genuine battery charger DMW-BTC13 and AC battery-specific USB cable K1HY04YY0106 are included.(Refer to photo 16).

・Genuine rechargeable battery DMW-BLF19, 1 unit included.(Refer to photo 16).

・Genuine USB cable K2YYYY00245 is included.(Refer to photo 16).

・Genuine AC adapter VSK0815J is included.(Refer to photo 16).

・Genuine shoulder strap is included.(Refer to photo 16).

・Genuine body cap, front lens cap, and lens rear cap are included.(Refer to photo 21).

・Genuine lens hood is included.(Refer to photo 16).

・Genuine eyecup is included. (Already attached to the camera)(Refer to photo 18).

・Genuine hot shoe cover is included. (Already attached to the camera)(Refer to photo 10).

・Genuine battery grip contact cover is included. (Already attached to the camera)(Refer to photo 20).

・Genuine flash sync terminal cap is included. (Already attached to the camera)(Refer to photo 19).

・Original box (Refer to photo 17).

※Please do not discard the original box. It will be used to return the product in its original condition for a refund. Additionally, it may be required when sending the product to our store for free repairs.

※ Please download the English version of the instruction manual from the internet.

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Product Features:

・ Maximum resolution for photo capture: 6000 x 4000 pixels

・ Video recording resolutions: 4K UHD (3840 x 2160) or Full HD (1920 x 1080)

・ Finder/Monitor Auto Switching

・ Super Sonic Wave Filter (SSWF) 

・ Adjustment of the LCD screen angle

・ LCD touchscreen functionality

・ LCD leveler shooting function

・ LCD target AF function

・ LCD magnification AF function

・ LCD Face Priority/Eye Detection Function

・ Video recording capability

・ Red-eye automatic correction

・ Telephoto degradation correction function

・ Various shooting modes (e.g., Portrait, Landscape, Macro, Sports, etc.)

・ Night shooting mode

・ Image stabilization feature

・ Operational Customization Functionality

・ Dust and splash resistant

・ SD card dual slot functionality

・ Wi-Fi connectivity feature

・ Bluetooth connectivity feature

・ DPOF Support

・ Screen Size: 3 inches

・ Battery Type: Lithium-Ion

※Prevent dust adherence to the sensor and enjoy easy lens changes: Non-Dust System

A Super Sonic Wave Filter (SSWF) is installed between the imaging sensor and the shutter, generating approximately 80,000 vibrations per second each time the power is turned on. Additionally, the sensor area is sealed with the Super Sonic Wave Filter, thoroughly preventing dust and dirt from adhering to the sensor.

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Advantages of Micro Four Thirds:

1. Greater Depth of Field: Micro Four Thirds sensors allow for a deeper depth of field. Even with smaller aperture settings (lower f-values), the surroundings are less likely to blur, making it easier to focus across a wide range.

2. Compact Lens Design: With a 2x crop factor compared to full-frame sensors, Micro Four Thirds' 35mm equivalent focal length is doubled, enabling the creation of more compact lenses.

3. Faster Data Readout: Micro Four Thirds cameras, being smaller in size, have faster data readout speeds. This results in higher-speed shutter performance and resilience against rolling shutter distortion.

4. Compatibility with Other Micro Four Thirds Mount Lenses: Since the mount specifications are consistent across brands, lenses from other manufacturers can be used interchangeably, providing users with a wide range of lens options.

The Micro Four Thirds technology offers various advantages such as deep depth of field, compact lenses, high-speed data readout, compatibility with other manufacturer's products, and more. Moreover, when you peek through the Lumix viewfinder, you'll be amazed by the stunning visuals it provides. We invite you to experience this charm for yourself!

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Critical Product Information for Buyers:

・ Display Language:You can change the language used for the on-screen display and error messages from Japanese to English or other languages.

・Compatibility and Charging of the Global Charger:

・This AC adapter is compatible with household electrical sources worldwide. It supports AC voltages ranging from 100V to 240V (50/60Hz). However, please note that it has a Japanese-style plug. Depending on the country or region you are in, the shape of the AC wall outlet may vary, requiring a plug adapter for the AC adapter. For more details, please inquire at your local electronics store or travel agency. 

・Please refrain from using commercially available overseas travel electronic voltage converters (travel converters) as they may cause the AC adapter to malfunction.

・Two USB cables are included, one for dedicated battery charging. You can also charge from a computer using this cable. The other cable can be used to connect the camera to a USB port on a computer or similar device, allowing you to charge the battery while it is inserted. For more details, please refer to the instruction manual.

・Recommended SD Card: For video recording, we recommend using an SD/SDHC/SDXC/UHS memory card. Please select a card with a speed class of U3 or higher. For video recording, cards with an SD speed class of Class 4 or higher are recommended. Using cards with slower transfer speeds may result in recording interruptions. Additionally, please use a backup SD card with equivalent capacity and specifications.

※Depending on the manufacturer, some SD cards may not be recognized. For example, the SanDisk SDXC 64GB Class 10 UHS Speed U3 is not recognized, while the SanDisk SDHC 16GB Class 10 is recognized. However, neither has been formatted. The SanDisk SDXC 64GB Class 10 UHS Speed U3 might be recognized if it is formatted.

・Package Inclusion: Everything that you see in the photos is included in the package, except for items used for lens resolution testing. For more details, please refer to the photos. Please note that the color of the listed products may slightly vary from the actual product due to monitor settings.

・Monitor Operation: You can adjust the angle of the monitor. Flipping the monitor display allows for taking selfies. Please be cautious when adjusting the position of the monitor. There are physical limitations to the direction and rotation of angle adjustment. Avoid forcing the monitor to rotate or applying excessive force when adjusting the angle. Refer to the instruction manual for proper handling procedures.

・Camera Sleep Mode Operation: The camera features an "Eco Mode" that, after a period of inactivity set by the owner, enters sleep mode (standby), turning off the monitor and ceasing operation. Pressing the shutter button or any other button resumes camera operation. If left in sleep mode for an extended period, the power turns off. To prepare for use, please half-press the shutter button or turn the power back on.

・Important: Handling and Storage of the Camera: The camera is a precision device. To ensure proper usage, please follow the instructions in the user manual. Additionally, it is crucial for purchasers to refer to the language version of the user manual, which they can download from the internet before the product arrives. Failure to adhere to the instructions in the user manual may result in product malfunction or damage, potentially voiding the manufacturer's warranty. Please note that the included manual is in Japanese. We do not provide manuals tailored to individual purchasers. Please review the user manual before the product arrives.

・Title: "Important Information: Camera Clock and Battery Handling"　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　

・Additional Note:"Refer to the user manual for Battery Handling Guidelines."

Text:

If the date and time are not accurately displayed on the camera's LCD screen, it may indicate insufficient power in the clock battery, affecting the accuracy of the date and time. The camera's built-in clock operates on a separate battery, not the main camera battery. Inserting the camera battery charges the clock battery. Afterward, even after removing the battery, the camera's clock will operate for several days. However, this duration may vary depending on the charging status of the camera battery and the duration it was installed. Additionally, both batteries will charge while connected to a computer or other devices. For more details, please refer to the instruction manual.

Wireless LAN Usage Caution:  The use of Wi-Fi functionality, Bluetooth, and similar features is primarily intended for use within Japan. If purchasers consider using them outside of Japan, they must comply with local regulations regarding radio waves, so please ensure to check before using these functions. For more details, please refer to the user manual.

LCD Message Display and Q&A for Potential Malfunctions:For hints regarding message displays, please consult the user manual or search the internet. You may find answers to your concerns.

Usage Precautions:

・Cameras and similar devices are precision instruments. Please read the instruction manual carefully, follow the handling instructions, observe precautions, and use or store them appropriately.

・When wiping dirty cameras or similar items, please use a dry cloth or a well-squeezed damp cloth. Using chemical solvents may cause the adhesive on exterior parts to dissolve and peel off, potentially leading to deterioration of the paint surface.

Note for Inclement Weather and Other Unique Environments:

・While the camera is designed to be dust- and drip-proof, using a lens that undergoes breathing due to changes in focal length during inclement weather or other unique environmental conditions can cause similar breathing effects inside the camera. This may result in unexpected entry of water or other substances into the camera. Once ingress occurs, it is not easy to expel due to the dust- and drip-proof design. This phenomenon is not unique to this camera but can occur with cameras from any manufacturer. Reports of such incidents have been noted in Japan. Therefore, it's essential to use lenses (optically designed to avoid breathing) and accessories suitable for the shooting environment. The camera does not have complete waterproof functionality.

・While the product is dustproof and drip-proof, it is not resistant to chemical substances.

Q&A on Malfunctions: 

For inquiries regarding product malfunctions, please consult the user manual or search the internet. You may find solutions to your inquiries. Additionally, if you encounter a natural malfunction, please consult with us until February 28, 2025. When contacting us for consultation, please use the official eBay email.

Product Warranty: 

We do not provide product warranties. The manufacturer's standard limited warranty applies. We assist in facilitating warranty procedures between the Japanese manufacturer and international customers. There are no charges for this service (such as repair costs). (Customers are responsible for overseas round-trip shipping costs. Domestic handling fees and manufacturer shipping costs are covered by our company.)

Reproducibility of Malfunctions: 

It is crucial to reproduce the malfunction. If the malfunction cannot be reproduced at the Panasonic repair center, there is a possibility of returning the product. Please summarize the occurrence of the malfunction in the 5W1H format. This ensures that the symptoms can be replicated even by a third party, such as the Panasonic repair center. Feel free to contact us for further inquiries.

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Exclusions from Warranty Coverage:

・Damage caused by impact, pressure, dropping, mud, sand, water exposure or immersion, mishandling, or improper use (including operations not specified in the user manual).

・Malfunctions or damages caused by conflicts, natural disasters, fires, earthquakes, incidents, accidents, etc.

・Repairs, modifications, disassembly, or cleaning performed outside of Panasonic repair centers or service centers (excluding routine cleaning).

・Malfunctions or functional impairments resulting from improper storage in unsuitable environments (such as high temperature or humidity) or inadequate maintenance.

・Damage resulting from inadequate maintenance, consumables such as batteries, cases, straps, lens caps, external scratches, internal dust (in the viewfinder or lens), natural wear and tear, stains caused by normal usage.

・Consequential damages arising from product malfunction, expenses incurred for photography, loss of profits, or any other incidental damages resulting from product failure are not covered by this warranty.

Warranty Coverage:

・This warranty is applicable only within Japan and does not extend to international locations.

・If you wish to avail of the product warranty, please send the product to our company. Once repairs are completed, we will send you a notification email confirming the completion of repairs. If you have a FedEx account, please provide us with your account number. If you do not have a FedEx account, registration is required. Additionally, please provide us with your preferred shipping address. Furthermore, if you have any specific preferences for FedEx options, please inform us of your requirements.

・After confirming your FedEx number, preferred options, and shipping address via email, we will dispatch the repaired product to you via FedEx Cash on Delivery. While there are no charges for the repair service, FedEx charges for their Cash on Delivery service, which will be billed along with the shipping fee from Japan. (Any additional fees for chosen options by the customer will apply.) Please note that in addition to the regular shipping fee, FedEx charges will also be incurred, so please be aware of this.

・We will notify you of details such as tracking numbers via email after shipping. There will be no charges for packaging materials or handling fees during shipment. Finally, all correspondence will be conducted via eBay's official email.

Management of Product Warranty Certificate:

・The warranty for this product is limited to Japan only and does not apply to international locations.

・To prevent the loss of the warranty certificate, we carefully manage it in our company. As the warranty certificate is required as supplementary documentation for free repairs during the warranty period, this is crucial.

Panasonic Repair Service Proxy Service:

・We will utilize Panasonic's repair service on behalf of our overseas customers through the internet.

・Free warranty repairs until February 28, 2025 (applicable only within Japan) will be handled by our store as we act on behalf of the customer to request repairs through Panasonic's repair service. After receiving the faulty product at our store, we will conduct confirmation work such as reproducing the malfunction based on the summary of the malfunction provided by the customer (5W1H format).

・If necessary, we may request detailed information about the malfunction via email, so we appreciate your cooperation.

・Panasonic's repair service (chargeable) overseas is available at any time. Our repair request proxy service will become chargeable from March 1, 2025 onwards. Obtain a repair estimate from Panasonic's repair service and carefully consider the round-trip shipping to Japan and the cost of paid repairs. The estimate inquiry is free of charge.

・Factors such as time difference and distance exist between our store and customers. Please contact us in advance for inquiries or repair requests.

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Important Note:

 While we strive to provide repair services for the products provided by customers, we cannot accept any responsibility for product repairs, outcomes, or the provision of such services. The final decision regarding product use or repair is the responsibility of the customer.

Accessories for Panasonic Repair Service:

・Please include the necessary accessories for receiving Panasonic repair service along with the repair item.

Recycling Information for the Product: 

・This includes items necessary to reproduce the malfunction (such as lenses or SD cards please ensure no personal information is recorded on the card), batteries, and accessories required for battery charging (AC adapter, charger, cable, etc.).

・Please note that we do not keep customers' camera-specific batteries in stock. Be sure to charge them before inserting them into the camera. There may be instances of battery depletion during repair inspection. Please also include equipment such as battery chargers.

"Thank you for your purchase. In the event that this product becomes unusable, please follow the regulations of your country or region for proper disposal. When dealing with a product that has broken or is no longer functional, please avoid simply discarding it in the trash. Let's prioritize recycling instead.

This includes not only the main product itself but also consumables like batteries. It's essential to give them the appropriate treatment and ensure they are recycled. If you're unsure about how to go about this, consider reaching out to local retailers in your area or utilizing resources like Weee Help Services and the internet to locate the nearest recycling centers and find helpful recycling tips.

Understanding the importance of recycling is crucial for a sustainable and eco-friendly approach to product disposal."

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Customer Support:

・Responsive Customer Service: Don't hesitate to reach out to us after reviewing the photos. We promise to respond within 2 to 3 business days. To help us provide you with detailed responses, such as photo attachments, it would be appreciated if you could provide necessary information. Please understand that there might be cases where we need some time to respond thoroughly. Your understanding and cooperation are greatly appreciated. there might be cases where we need some time to respond thoroughly. Your understanding and cooperation are greatly appreciated.

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Shipping Information:

・Direct Shipping from Japan: All packages are shipped directly from Japan. After confirming the payment, we will ship the item from Japan. Please be aware that our expedited shipping service, which involves air transportation, might experience delays due to adverse weather conditions like storms or air traffic disruptions. While these conditions are beyond our control, rest assured that we're working diligently to minimize any impact on your orders. Your safety remains our priority, and we appreciate your understanding.

・Standard Shipping: Standard shipping from Japan usually takes 5 to 14 business days.

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Payment:

・Please check the details of payment methods.

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For International Buyers:

Registered Address Requirement: 

・We only ship to the registered address. If you need to change the shipping address, please cancel the order, update your registered address, and repurchase the item. This complies with eBay's rules.

Import Duties and Taxes: 

・The listed price does not include import duties, taxes, fees, or shipping costs, except for eBay's VAT collection. Please check with your local customs office for details.

・Calculate the total payment. Do not confuse these additional costs with extra shipping fees. Buyers are responsible for local taxes and fees.

・These charges (VAT, duties) are usually collected by the shipping company or paid upon receipt. eBay may also collect VAT for certain items in advance.

・No refunds will be issued for delivery refusals due to duties.

Duties Confirmation:

・Check if the item is subject to duties before purchasing. Duties vary by country, and specific amounts cannot be predicted.

VAT Confirmation:

・Verify VAT collection. Double taxation may occur; consult eBay customer service if this happens.

Declaration and Labeling:

・Declaring lower values or marking items as "gifts" is against Japanese and international regulations and eBay rules.

Customs Inspection:

・Some countries may inspect packages, including books and magazines, for duty and tax assessment. This process may alter the original condition of the package.

When purchasing the product, the consignee is deemed to have agreed to any tax obligations or customs duties imposed by their local jurisdiction.

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Attention to Buyers from EU Member States and Surrounding Countries:

Recently, there have been numerous complaints from buyers in EU member states and surrounding countries, including:

・ "Double taxation" and "double charging of additional shipping fees."

・ Therefore, it is important for buyers residing in these regions to have a thorough understanding of their country's tax system.

Regarding Value Added Tax (VAT):

・ The VAT rate varies depending on the buyer's country of residence.

・ This should not be confused with import duties.

・ This is the policy of the buyer's country and is the responsibility of the buyer. Sellers are not involved.

About IOSS (Import One Stop Shop):

・ Instead of the shipping carrier, online marketplaces that sell goods (including eBay) collect VAT on behalf of the seller.

・ In EU member states, purchases under 150 euros are subject to this.

・ However, for purchases made in currencies other than the Euro or from countries outside the EU, there may be differences in the amount of VAT collected by the intermediary, so please contact eBay Customer Service.

Regarding double taxation:

・ We take care to avoid double taxation, but occasionally it may occur.

・ Causes may include the shipping carrier not recognizing that VAT has already been collected, the IOSS number not being entered on the shipping label (communicated electronically), errors by the shipping carrier, or discrepancies in exchange rate calculations.

・ In such cases, buyers should first contact eBay Customer Service in their own country. If support is needed, please feel free to contact us.

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Cancellations & Returns:

・We do not accept cancellations after the product has been shipped. Please be sure to inspect the item's condition upon receipt and before use. (Shipping refers to handing over the item to the shipping staff.)

・Concerning returns: We only accept returns when there is a clear issue with the item. In such cases, please reach out to us within 3 days of receiving the item. For returns initiated at the buyer's discretion, commonly known as 'change of mind returns,' please contact us first. Shipping costs, return expenses, and refunds will be managed in accordance with eBay's return policy. Additionally, if the value of the returned item has significantly decreased, we may deduct this from the refund amount after consulting with eBay.

・Please be aware: Returned items must be in their original condition as they were when received. However, if there is a risk of damage or any issues during the return, please take appropriate precautions. Before initiating the return process, please contact us in advance, as we will provide you with guidance on the return procedure. Additionally, we strongly recommend that you thoroughly review eBay's refund guarantee policy before returning the item.

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About us:

・We sincerely thank you for choosing [hardwareshop_busyutooljp] and supporting our commitment to sustainability. Your trust and patronage mean the world to us. Thank you for being a part of our journey. At [hardwareshop_busyutooljp], we are committed to ESG/SDGs and the principle of "Mottainai," which represents the belief in minimizing waste. Our mission is to bring the best of Japan to the world at affordable prices while focusing on sustainability. With a strong emphasis on sustainability, we actively practice waste reduction by reusing packaging materials. Our goal is to minimize our environmental impact while providing you with an eco-friendly shopping experience. Choose [hardwareshop_busyutooljp] for an eco-conscious shopping journey and explore the finest Japanese products that embody tradition, quality, and value. Join us in making a positive impact on the planet, one purchase at a time. Thanks for looking!

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