Make sure you purchased the correct PLATFORM (we will not replace/refund if you purchase wrong platform) Delivery usually very fast (15 minutes - 2 hours) I will respond as quickly as possible when I receive your order. However, if you do not receive my response within 1 hour, please calm down. I'm sleeping or busy, I'll try to get back to you as soon as possible. Please wait for me. If you need right away, please message me first to make sure I'm available.